Director of R & D and Quality

The Director of R&D and Quality is responsible for leading the company's research and development, technical service, process development, scale-up, and quality functions, with a primary emphasis on supporting polyurethane toll manufacturing customers. This position leads the successful transition of laboratory-developed products and processes into commercial manufacturing.

Working closely with customers, Operations, Sales, Purchasing, and other internal stakeholders, the Director translates customer requirements into practical, scalable, and commercially viable solutions. The role is accountable for ensuring that new products and processes meet customer specifications, perform consistently at production scale, and support the company's revenue growth, profitability, and long-term customer relationships.

This position also provides leadership for quality assurance and quality control, ensuring that products, processes, and systems consistently meet established specifications, customer requirements, and applicable regulatory and quality standards.

Core job responsibilities include, but are not limited to:

· Lead the transition of new and modified polyurethane formulations from laboratory development through pilot trials, process validation, and full-scale commercial production.

• Partner directly with customers to understand technical requirements, product performance expectations, processing needs, and commercial objectives.

· Translate customer concepts, specifications, and performance targets into laboratory development plans and commercially viable formulations.

· Lead formulation development, raw material evaluations, performance testing, troubleshooting, and product optimization.

· Identify opportunities to expand the company's technical capabilities, product offerings, and toll manufacturing business.

· Establish project priorities based on customer commitments, business growth opportunities, technical feasibility, and expected financial returns.

· Collaborate with Chemical Process Engineering and Operations to establish manufacturing procedures, process parameters, quality controls, and acceptance criteria for new products.

· Troubleshoot scale-up challenges, investigate deviations between laboratory and production results, and implement corrective actions to achieve consistent product performance.

· Identify and mitigate technical, operational, safety, and quality risks associated with new formulations and process changes.

· Serve as a senior technical resource for polyurethane toll manufacturing customers, building strong working relationships with customer technical teams, chemists, engineers, and decision makers.

· Lead technical discussions regarding new product development, formulation modifications, process requirements, product specifications, and manufacturing feasibility.

· Provide leadership and oversight for the company's quality function, ensuring effective implementation and maintenance of the Quality Management System.

· Monitor quality performance metrics and implement improvements that reduce scrap, rework, customer complaints, and manufacturing variability.

· Manage both the Analytical and R&D laboratories.

· Lead, develop, and mentor R&D, laboratory, process engineering, and quality personnel, establishing clear goals, priorities, performance expectations, and accountability.

· Approve Safety Data Sheets (SDS) for new chemical raw materials.

· Utilize strong, professional communication (oral and written), organizational, and leadership skills.

· This position requires the ability to work in an environment with rapidly changing priorities.

Note: Reasonable accommodation may be made to enable individuals with disabilities to perform the core job responsibilities.