Director of Revenue Operations

The Role

At Uscreen, we help creators build something that lasts, powering independent video businesses to build sustainable revenue and scale their impact. We're a fast-growing SaaS company, and our all-in-one video membership platform helps creators generate revenue through subscriptions, communities, courses, and live-streamed events across web, mobile, and TV apps.

We're hiring a Director of Revenue Operations to own the systems, data, and strategy that drive revenue performance across Sales, Marketing, and Customer Success. This is the person who connects the dots: how we map and segment our market, how leads are scored and routed, how reps are territoried and incentivized, how pipeline is forecast, and how all of that flows between the CRM, the warehouse, and the teams who act on it.

This is a build role. The foundations are here: a CRM with real history in it, a data warehouse that holds our source of truth, an outbound motion getting off the ground, and a sales team with momentum. What's missing is someone to connect them into one engine and own what comes out of it. You'll get real latitude to decide how this function works, and you'll be expected to build it yourself rather than direct it from a distance.

You'll do it inside an AI-native team. We treat AI as a core part of how we work, and in this role especially: mapping and enriching a market that no off-the-shelf database covers well, automating the operational work that shouldn't take a human, and getting to answers faster than a traditional ops function could.

What You'll Do

Revenue Strategy & Outcomes

• Set and track the operational targets that feed the revenue engine: pipeline coverage, opportunity generation, conversion by stage, speed to lead

• Build the market map. Define how we segment, target, and prioritize accounts in an SMB and DTC creator market that standard playbooks don't cover

• Design territories and account assignment so reps have both ownership and a pool to go win

• Drive ICP targeting, CAC efficiency, and pipeline velocity in partnership with GTM and Analytics

GTM Infrastructure & Systems

• Own and optimize the GTM tech stack (Salesforce, HubSpot, Gong, Intercom, and related tools), including how they integrate, what we buy, and when we replace something

• Implement scalable processes for lead routing, scoring, attribution, and enrichment

• Ensure high data integrity and system hygiene across all revenue systems: deduplication, territory structure, and the standards that keep lifecycle marketing and outbound from firing on bad data

• Lead and support the Salesforce admin function in managing system configuration, integrations, and automation