Director of Sales Operations
- Compensation
- 100K / yr
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Full time
- Experience
- Not specified
- Category
- Sales
- Posted
Skills
Must have
- Proven experience in Sales Operations, Sales Management, or senior-level sales leadership.
- Demonstrated ability to manage performance and hold senior sales leaders accountable for results.
- Strong understanding of sales KPIs, performance management, and operational efficiency.
- Experience analyzing sales data and implementing strategies that improve production and profitability.
- Proficiency with CRM systems, reporting tools, Microsoft Excel, and Google Sheets.
- Strong leadership, communication, organizational, and problem-solving skills.
- Ability to identify performance gaps and implement effective improvement strategies.
- Experience developing and enforcing operational processes across multiple teams or locations.
- Ability to work directly with executive leadership in a fast-paced, growth-oriented environment.
Nice to have
- Experience in roofing, home improvement, construction, or other performance-driven sales industries.
- Experience overseeing or supporting multiple sales offices or territories.
- Familiarity with Salesforce, JobNimbus, or similar CRM platforms.
- Experience working with Vice Presidents, Regional Managers, and Sales Managers.
- Background in scaling sales operations within a rapidly growing organization.
Full description
Director of Sales Operations
Modern Exteriors | Wilmington, DESalary: $100,000 per year
Job Type: Full-Time
Location: Wilmington, DE
Reports To: President of the Company
Modern Exteriors – A Workplace You'll Love
Modern Exteriors is one of the fastest-growing roofing companies in the United States. As a veteran-owned organization, we pride ourselves on a culture that balances a fun, team-oriented environment with a high-performance, results-driven mindset.
We work hard, celebrate wins, and empower our people to grow both professionally and financially.
As we continue expanding, we're looking for experienced leaders who thrive in fast-paced environments and want to play a key role in building a high-performing organization.
Position Overview
Modern Exteriors is seeking an experienced, results-driven Director of Sales Operations to oversee sales performance, operational efficiency, and leadership accountability across the organization.
Reporting directly to the President, this individual will work closely with Vice Presidents and Sales Managers to ensure company-wide sales objectives are achieved, operational standards are maintained, and leadership teams consistently execute established processes.
The Director of Sales Operations will be responsible for analyzing performance, identifying underperforming offices, implementing improvement strategies, and holding sales leadership accountable for results.
The ideal candidate is a strong leader with an analytical mindset, excellent communication skills, and a proven ability to drive operational excellence within a high-performance sales environment.
Key Responsibilities
Sales Leadership & Accountability
- Work directly with the President to execute company-wide sales strategies and operational objectives.
- Hold Vice Presidents and Sales Managers accountable for performance metrics, production goals, and operational standards.
- Conduct regular performance reviews with sales leadership to evaluate results and identify areas for improvement.
- Identify underperforming offices and collaborate with leadership to develop and execute corrective action plans.
- Ensure sales leadership consistently follows established company policies, procedures, and expectations.
- Establish a culture of accountability, ownership, and continuous improvement.
Sales Performance & Analytics
- Monitor and analyze key performance indicators (KPIs), including sales production, conversion rates, revenue, and overall office performance.