Director of Software Engineering - Payment Data Platform Infrastructure

If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you.

As a Director of Software Engineering – Payment Data Platform Infrastructure at JPMorgan Chase within the Commercial and Investment Banking – Data Analytics Payment Team, you own the infrastructure, reliability, and security posture underpinning the BRIE data platform and the NEO agent runtime. You set technical direction across infrastructure engineering, site reliability, and security operations, and you are accountable for these mission-critical systems running securely, stably, and at scale across a multi-region AWS and on-premises estate where the stakes and regulatory bar are high.

Job responsibilities

• Provides overall direction, oversight, and coaching for a team of engineering managers and senior technologists spanning infrastructure engineering, SRE, and SecOps for both BRIE and NEO

• Owns the reliability strategy for the platform estate — SLOs, error budgets, capacity planning, and disaster recovery — sustaining active-active, multi-region operation across AWS and on-prem while meeting the platform’s high-availability commitments

• Sets the security operations agenda: threat detection and response, vulnerability and patch management, secrets and key management, and evidence for audit, risk, and regulatory reviews, maintaining CPOF compliance across all environments

• Champions infrastructure-as-code, immutable deployments, and platform automation so provisioning, scaling, and remediation are repeatable, reviewable, and auditable

• Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., AI-orchestrated delivery workflows, release readiness controls, automated test modernization, and incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams.

• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.

• Leads incident command for major events, drives blameless postmortems, and closes the loop on systemic remediation to raise overall operational stability

• Anticipates the infrastructure needs of the data platform and agent runtime — compute, storage, networking, and GPU serving/training capacity — and translates them into a funded, prioritized roadmap

• Makes decisions that influence resourcing, budget, tooling, and vendor selection across the infrastructure organization, and is accountable for those outcomes