Director of Talent Development and Learning
- Compensation
- Not disclosed
- Location
- Alsip, IL
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Not specified
- Posted
Skills
Must have
- Bachelor’s degree in Organizational Development, Human Resources, Training and Development, Education, Business Administration, or a related field required; master’s degree strongly preferred.
- At least five years of progressive experience in organizational development, learning and development, talent development, or a related field.
- Demonstrated experience developing and delivering training programs, leadership-development initiatives, and performance-development strategies.
- At least three years of experience directly managing employees and leading cross-functional projects.
- Experience with instructional design, learning management system administration, online learning development, and training delivery required.
- Proficiency with instructional-design tools and software used to develop classroom, virtual, and e-learning content.
- Strong knowledge of adult-learning principles, facilitation techniques, performance consulting, and organizational-development practices.
- Demonstrated ability to assess training needs, identify performance gaps, develop appropriate interventions, and measure program effectiveness.
- Strong leadership, coaching, project-management, and change-management skills.
- Excellent written, verbal, interpersonal, presentation, and facilitation skills, with the ability to communicate effectively with employees at all organizational levels.
- Ability to manage multiple priorities, meet deadlines, and maintain strong attention to detail with minimal supervision.
- Advanced proficiency in Microsoft Office applications and other workplace technology.
- Valid driver’s license, current automobile insurance, and an acceptable motor vehicle record required.
- Ability and willingness to travel to Sertoma Star Services facilities and other locations as needed.
- Ability to safely and successfully perform the essential functions of the position, with or without reasonable accommodation, in accordance with applicable federal, state, and local requirements.
Full description
Director of Talent Development and LearningDepartment: Human ResourcesStatus: Full-time
Who We Are
At Sertoma Star Services, we’re on a mission to empower individuals with intellectual and developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve more than 2,000 individuals through a diverse range of vocational, educational, therapeutic, and residential programs.
Sertoma Star Services was formed through the merger of two dynamic social services organizations, New Star and Sertoma Centre, combining more than 125 years of experience providing innovative, person-centered services. Our shared commitment is simple: to transform lives by delivering comprehensive services, choices, and opportunities in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star team, you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve.
Your Role
As the Director of Talent Development and Learning, you will lead the organization’s learning and development strategy to ensure training programs, leadership initiatives, performance-management systems, and professional-development opportunities support organizational goals, employee growth, and future workforce needs.
Reporting to the Chief Human Resources Officer, you will help foster a culture of continuous learning, strong leadership, innovation, compliance, and high performance throughout Sertoma Star Services. You will oversee the Training and Development Administrator and work closely with agency leaders, internal stakeholders, subject-matter experts, vendors, and training ambassadors to design and implement meaningful learning experiences.
You will also lead the organization’s performance-management process and support mentoring, change-management, leadership-development, and organizational-development initiatives.
Responsibilities
- Develop and execute an organization-wide learning and development strategy aligned with Sertoma Star Services’ mission, business objectives, and workforce priorities.
- Design and deliver training plans and learning opportunities for employees at all levels of the organization.
- Lead the development of leadership, management, onboarding, service excellence, compliance, and professional-development programs.
- Serve as an internal performance consultant by assessing organizational needs, identifying skill gaps, and recommending appropriate learning and performance solutions.
- Conduct needs assessments and performance analyses to strengthen employee effectiveness and support individual, departmental, and organizational goals.