Director of Technical Operations (Europe)

BGIS is currently seeking a Director of Technical Operations (Europe) to join the team in UK, Netherlands, Ireland.

Explore the countless career pathways available with our growing global organization providing cutting edge services for clients integrating real estate & facilities management, sustainable energy strategies, and specialized talent solutions with our diverse team of experts. Our international combined team is 8000 people strong managing 40,000 facilities and more than 500 million square feet!

Purpose Statement:

The candidate must have a working knowledge of electrical/electronic and mechanical technician background or equivalent industry experience with proven customer service skills. Experience associated with industrial level Critical Mechanical and Electrical Systems. The candidate should be technically competent on test equipment such as: AC/DC amp probe, digital voltmeter, phase rotation meters, battery conductance tester, battery load tester, micro-ohm meter. The candidate will be able to manage a small work force during commissioning activities. Training and mentoring of all Cx agents will be a requirement of this position. This position will require travel based upon the company needs up to 90% international travel. The candidate should demonstrate effective management skills at the team level consisting of 5 to 7 subordinates. The position requires exemplary paperwork management skills consisting of timely submission of documents according to company directives, review of submitted documentation by subordinates, and consistent and logical management of file allocation on company online storage.

Responsibilities:

• Perform design reviews of systems and validate construction to commissioning turnover acceptance.

• Develop, oversee, and write startup and commissioning policies and procedures including training of subordinates in procedure writing.

• Perform construction observations and develop functional test plans.

• Execute tests for a wide variety of electrical and mechanical systems to ensure testing is performed in conformance with standards and procedures.

• Strive to improve the Commissioning process through streamlined and more efficient methodology.

• Act as liaison with vendors and subcontractors regarding problem resolution and perform testing as required.

• Review and analyze data and prepare technical reports.

• Maintain effective communication with clients, contractors, and other project team members.

• Work with others to manage small to mid-size projects to meet client expectations for technical excellence, budget, and schedule.

• Formulate and present proposals according to RFP’s sent by potential and current Clients.

• Manage small teams during the Cx activities. Instruct and train Junior Cx Agents during the job.

• Provide meaningful feedback to management on the progress of training for new employees.

• Guide and direct new employees during their train-up period.

• Direct the paperwork flow during the project to maintain integrity of documents completed and placed into electronic storage.

• Provide annual reviews of direct report employees.

• Conduct counseling sessions as indicated by sub-par performance or violation of company policies.

• Follow-up on counseling to determine if the employee has corrected the behavior noted in disciplinary actions.

• Document continued sub-par performance and counseling sessions to recommend termination of employees that do not correct such behavior.

• Work with the Director of Technical Operations to maintain quality standards of deliverables to the client.

• Maintain mentorship relationships with all team members and encourage/ motivate for top performance and quality improvement.

• Develop performance objectives for the Cx Agents and discuss with VP of Operations prior to implementation.

• Manage the safety incident reporting for the Cx team. Promote a culture of safety within the team.

Required Education, Knowledge and Abilities:

• 7 years of industry experience in either electrical power distribution or mechanical systems or both.

• AA degree, military training, or equivalent work experience.

• Management experience with small teams, 7-10 employees.

• Strong intrapersonal skills.

• Experience in diagnosing and solving construction and operational problems.

• Be organized; possess excellent written and oral communication skills.

• Experience with MS word and excel is a must.

• Must have the ability to work in a high stress environment, ability to multi-task and meet deadlines.

• Good interpersonal skills and ability to work with and guide others.

• Knowledge of European building codes and construction industry standards.

• Working knowledge of AutoCAD is considered a plus.

• Must have or be able to obtain a passport.

• OSHA 30 or Europe equivalent.

Visit us online at https://www.bgis.com/us/careers/ for more information.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

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