Director, Product Design

About the role

Cyberhaven is building Flow, a unified data security platform spanning Human Data Security, Agentic Data Security, and Data Security Posture Management. The people who use it are security analysts, insider-risk investigators, and data protection leaders — experts doing demanding work under time pressure, who live in our product all day. And increasingly they are not working alone: AI agents are becoming actors inside the enterprise and inside our product, which means the experience we design now has to serve both the human doing the judging and the agent doing the work.

We are looking for a Director of Product Design to lead our design team and own what Flow feels like to use. You will set the experience vision for the platform, define the interaction patterns for a generation of security work that is part human and part agentic, and lead the designers and researchers who make it real.

You will lead a small, talented team of designers and will partner directly with the CPO, product management, engineering, and customer experience, and you will operate as the design voice in the rooms where the roadmap and scope get decided. This is a hands-on leadership role: you will raise the craft bar and grow your team, and still be close enough to the work to have an independent point of view about what we should build.

What you'll do

• Own the end-to-end product design experience across Flow, HDS, ADS, and DSPM from the analyst’s daily workflow to how the platform holds together as one product rather than three.

• Define the next-generation experience vision for the platform, including how humans and AI agents work together inside it: agent-assisted investigation, human-in-the-loop decisions, explainability, and the interaction patterns that let a security professional trust and override automated work.

• Lead, coach, and grow a team of product designers, and raise the standard for craft, critique, and how design decisions are argued and defended.

• Own the UX research function and make sure the team’s work is grounded in evidence customer interviews, usability testing, support and RFE signal, and product instrumentation rather than internal opinion.

• Partner with product management and engineering from the earliest stage of every major initiative, shaping the problem definition and scope rather than styling decisions that have already been made.

• Build and evolve the design system and the patterns that let a growing engineering organization ship a consistent experience at speed.

• Establish how design measures itself usability benchmarks, task success, time to resolution for core analyst workflows, adoption of new surfaces, support deflection and report against it.

• Drive the experience work behind platform migration, making sure the move to Flow is something customers want rather than something they endure.