Director, Security Operations & Intelligence - White Plains, NY
Builds and leads Veterinary Emergency Group's Global Security Operations Center, threat intelligence, and crisis-management capabilities from its White Plains, NY headquarters (5 days/week in office). The role spans physical security, incident response, executive protection, and OSINT-driven threat monitoring across VEG's 24/7 hospitals.
- Compensation
- $170K–$220K / yr
- Location
- VEG Headquarters, White Plains, NY
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 7+ years
- Category
- Security
- Posted
Skills
Must have
- 7+ years progressive experience in security operations, GSOC/operations center, crisis management, emergency management, intelligence, law enforcement, or related field, including leading managers/tea
- Experience developing policies, procedures, escalation protocols, and governance standards; working knowledge of legal/regulatory considerations affecting security, investigations, incident response,
- Strong knowledge of OSINT methodologies, threat assessment, predictive threat modeling, and risk forecasting, with ability to independently research, produce, and edit high-quality reports and executi
- Strong executive communication, stakeholder-management, and networking skills
- Proven judgment and composure in high-pressure, time-sensitive incidents; ability to lead through change and manage competing priorities
- Experience using security and crisis-management technologies effectively
- Bachelor's degree in intelligence studies, national security, criminal justice, emergency management, political science, international studies, or related field, or equivalent combination of education
- Availability to support critical incidents outside standard business hours and travel as needed
- Five days in office required at VEGquarters in White Plains, NY
Nice to have
- Investigative, law-enforcement, or fusion-center experience
Full description
ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.
We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
At VEG, we find a way to say YES—and this role brings that mentality to keeping our VEGgies safe and our hospitals ready for the unexpected. .
As Director, Security Operations and Intelligence, you’ll build and lead the security operations, strategic intelligence, and crisis management capabilities that protect our VEGgies, pet parents, patients, facilities, and operations as we grow. You’ll set the enterprise-wide strategy, standards, and operating model, partnering with leaders across VEGquarters (VQ) and our hospitals to turn complex risk signals into clear action.
You’ll build the systems and partnerships that help our teams anticipate threats and respond with confidence. That means developing others, strengthening readiness, and bringing calm, sound judgment to the moments when the stakes are high.
This job requires 5 days in office at our HQ in White Plains.
WHAT YOU’LL DO
- Security Strategy and Standards: Develop and maintain operating standards, playbooks, standard operating procedures, escalation protocols, and governance frameworks for VEG’s Global Security Operations Center (GSOC). Establish clear practices for incident management, alarms and alerts, global threats, executive protection suppoort, facility security, and emergency response.
- Security Operations: Lead VEG’s 24/7/365 GSOC, overseeing daily operations and ensuring rapid detection, assessment, triage, escalation, and response to security incidents and operational disruptions across VEG facilities.
- Critical-Incident Response: Serve as a primary escalation point during significant events, coordinating response with HR, Legal, IT/Cyber, Facilities, Communications, Real Estate, Business Continuity, and field leadership. Lead after-action reviews and remediation efforts to strengthen future readiness.