Director - Software Engineering - CRM & Operations Platform - Residential Energy Firm

Role Overview:

We are hiring a Director of Engineering to lead the full technical building of a next-generation CRM and operations platform for a fast-growing residential energy company. This is a hands-on leadership role. The person must be able to manage engineers, own architecture, write/review code, make technical decisions, and drive fast execution. This is not a management-only position. The ideal candidate should have experience building scalable software systems, leading development teams, and working closely with business teams to turn operational needs into working product.

Responsibilities:

• Own the full technical execution of the CRM and operations platform.

• Lead architecture, system design, development standards, performance, uptime, and scalability.

• Manage and grow a development team of full-stack engineers, QA, and business analysts.

• Create engineering processes, sprint structure, code review standards, and QA workflows.

• Work directly with leadership, sales operations, call center, marketing, finance, and field operations teams.

• Translate business requirements into clear technical specifications.

• Oversee integrations with dialers, finance platforms, call intelligence tools, installer platforms, and third-party APIs.

• Build and improve modules for CRM, dispatch, pipeline management, geo-routing, reporting, and AI-assisted call intelligence.

• Use AI-assisted development tools to improve engineering speed and quality.

• Recruit, mentor, manage, and hold engineering team members accountable.

• Ensure fast delivery without sacrificing stability, quality, or security.

• Collaborate with cross-functional teams to foster a culture of continuous improvement.

Requirements:

• 5+ years of experience in operations management.

• 2+ years in a technical leadership or engineering management role.

• Strong full-stack development experience.

• Experience with technologies such as Next.js, React, Node.js, PostgreSQL / Supabase, REST APIs, Webhooks, and Cloud-based application architecture.

• Strong understanding of scalable system architecture.

• Experience managing developers, QA, and business analysts.

• Ability to turn complex business requirements into clear technical plans.

• Experience shipping software quickly while maintaining quality.

• Strong communication skills with both technical and non-technical teams.

• Comfortable working in a fast-paced environment with changing priorities.

Ideal Candidate Profile:

The ideal candidate is a builder, not just a manager. They should be comfortable owning the product, the codebase, the architecture, and the team. They should be able to move fast, make decisions with incomplete information, and create structure where there is chaos. This person should be highly accountable, technically strong, and capable of growing into a CTO-level role over time.