Full description

MUST HAVE previous experience in an OPERATIONAL SECURITY COMMAND CENTERor LOSS PREVENTION COMMAND CENTERMUST be able to WORK any and ALL HOURS and ALL SHIFTS.

The Dispatcher is responsible for monitoring security and other systems. A clear understanding of the facilities assets is required, specifically the location, operational nature and hours of operation. The Dispatcher must be familiar with who is authorized to enter and occupy the various areas/spaces within the facilities, be able to discern suspicious behavior via monitoring equipment, and be well-versed in dispatching appropriate response to suspicious activities.

Essential Duties and Responsibilities:

Must protect the facility assets
Monitor security systems
Detect and assess events and alarms and to take appropriate action
Dispatch Security Officers and/or emergency services
Coordinate security communications into and out of the facilities
Generate reports from the security systems as needed
Document all activity in the Incident Reporting System
Conduct security system tests and audits
Communicate and address emergencies effectively and calmly
Additional duties as assigned by manager