District Manager
- Compensation
- Not disclosed
- Location
- Oakland, CA, United States 94621
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Not specified
- Posted
Skills
Full description
Compensation
Starting Pay Range: $105,000 - $115,000 Annually Annually
Why Join Us?
Are you passionate about building great teams, driving innovation, and delivering results?
It’s an exciting time to be at Extra Space Storage! Named a Best Place to Work by Forbes and Glassdoor, we're an S&P 500 company that hasn’t stopped growing since 1977. We lead the self-storage industry in more ways than one, and to keep that lead, we need motivated, driven people like you. Self-storage is our product; helping people is our passion. Grow with us and be a part of what’s next – without the retail hours!
“Our people are the lifeblood of Extra Space.” -Joe Margolis, CEO of Extra Space Storage.
Culture Guide
The District Manager oversees operations and financial performance of 18-25 stores. You’ll lead and develop District Team Leads, Store Managers and Assistant Store Managers to deliver a world-class customer experience, keep every store safe and secure, and hit financial goals. It’s a true multi-unit leadership role: full P&L ownership and the data to run your district like a business. You’ll be a front-line champion of our values: Excellence, Integrity, Innovation, Passion, and Teamwork.
Your Impact
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Lead Your Team
- Hire and develop engaged store teams through coaching, performance management, development planning, and day-to-day operational support.
- Lead district meetings and drive district and regional priorities.
- Empower teams to solve problems and deliver exceptional service.
- Review performance with the Division Vice President.
Drive Store Performance
- Lead store excellence and execution through regular site visits and coaching.
- Manage exceptions and use data to identify performance gaps and proactively resolve them.
- Maintain safety, compliance, and brand standards through audits and inspections.
- Build winning district strategies tailored to each market.
Own the P&L
- Own revenue growth and NOI performance across your district.
- Manage rental rates, discounts, Customer Protection Plan, and other revenue streams.
- Control expenses for the highest ROI per store and review capital budgets.
Manage Product & Vendors
- Oversee unit mix and optimize inventory to meet market demand.
- Supervise repairs, maintenance, and Extra Clean standards.
- Build and manage strong vendor partnerships.
- Lead purchasing, invoice approvals, and company auction processes.
Deliver Exceptional Customer Experience
- Solicit customer feedback and resolve escalated issues swiftly.
- Support legal matters per court orders and legal counsel.
How You Lead
Our best District Managers lead with Empowerment, Accountability, and Calm.
- Empowerment: Gives store leaders the tools and trust to own their stores.
- Accountability: Owns the district’s outcomes and holds self and team to clear standards.
- Calm: Steady under pressure. Turns strategy into execution and leads teams through change.
What You Bring
- 3-5 years of district or multi-unit management, retail, and/or customer service experience.
- Bachelor’s degree preferred (or equivalent work experience).
- Integrity-focused leader with excellent interpersonal, communication, and problem-solving skills and a record of developing others.
- Valid driver’s license and ability to travel regularly to stores across the district.
- Current valid driver’s license and access to a reliable vehicle is necessary for travel.