Divisional Programs Data and Compliance Manager - 11-001 - SC/ DHQ - Social Services
- Compensation
- Not disclosed
- Location
- Carson, California, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Legal
- Posted
Skills
Must have
- Bachelor's degree in data management, information systems, public administration, nonprofit management, social services administration, business analytics, or a related field required; master's degree
- Minimum of eight years of progressive experience in data systems, program reporting, compliance reporting, nonprofit/social services operations, business intelligence, or related field.
- Minimum of two years of supervisory, team leadership, project leadership, or cross-functional management experience strongly preferred.
- Demonstrated experience with social services, nonprofit, government contract, HMIS, case management, or funder-required reporting systems preferred.
- Experience with data platforms such as WellSky, Bonterra Apricot, HMIS, Power BI, CHAMP related workflows, or similar database/reporting platforms preferred.
- Experience developing dashboards, KPI structures, API and or data bridging, validation protocols, training materials, system workflows, and reports for leadership and funder audiences strongly preferr
Full description
Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary
The Divisional Programs Data and Compliance Manager serves as the senior divisional lead for Social Services data operations, reporting strategy, compliance alignment, system integration, dashboard governance, field technical support standards, and data team development. This manager position leads the coordinated data infrastructure Social Services programs across the Southern California Division, ensuring that program data is accurate, consistent, accessible, funder-ready, and aligned with internal, local, county, state, federal, contract-specific, Divisional Headquarters (DHQ), Territorial Headquarters (THQ), and National policy expectations.
This position supervises and provides strategic direction to the Divisional Social Services Database and Compliance Administrator and builds a structured support model for future data, compliance, and site-level liaison functions. The manager is expected to enhance divisional digital file, recordkeeping, spreadsheet, and reporting workflows by strengthening consistency, integration, documentation standards, and sustainable data practices across Social Services programs.
In coordination with the Divisional Social Services team, the role leads and supports live dashboards, KPI definitions, data validation, compliance readiness, program evaluation, and meaningful outcome reporting for leadership, funders, program staff, community partners, and other stakeholders. The strategic purpose of this role is to establish centralized data leadership that protects staff capacity, strengthens compliance, improves data quality, reduces duplication, and creates a reliable single-source-of-truth ecosystem for divisional Social Services reporting.
Pay Range
$90,000/yr. - $110,000/yr.
Essential FunctionsStrategic Data Leadership and Governance
- Lead the Southern California Division Social Services data strategy, governance framework, reporting architecture, and integration planning across Corps, units, and Social Services programs, with continued alignment to applicable DHQ, THQ, and National policies and procedures.
- Establish divisional standards for data definitions, data quality, documentation protocols, validation processes, reporting cadence, and governance calendars that support local implementation while remaining consistent with DHQ, THQ, and National expectations.
- Define authoritative data sources and reporting workflows so leadership can rely on current, validated, point-in-time information.