Dorm Supervisor (64042)

Responsible to provide students on respective dormitory with a safe, clean and structured living environment that fosters student retention, satisfaction, achievement and success. Oversees the daily management of the respective dorm area and uses proper judgment and discretion to resolve student and staff issues and concerns. Provides individualized case management in conjunction with counseling staff to maintain student enrollment and success in the program.

Supervises and manages residential staff.

• Coordinates staff coverage to ensure student areas are supervised including maintaining an active list of substitute Residential Advisors to fill staff vacancies and callouts.

• Interviews, recommends for hire, disciplines, recommends for termination and evaluates the performance of the employees in the Residential Department.

• Ensures all staff adhere to rest and meal break requirements.

• Responsible to oversee student dorm leadership program.

• May transport students to and from Center.

• Responsible to provide students with comprehensive and individualized case management ensuring student progress, retention and completion of the Job Corps program. Establishes supportive/mentoring relationships with students throughout their enrollment.

• Active member on case management and success teams to ensure student success in the program.

• Ensures the accuracy and completeness of incident and shift reports.

• Ensures the physical security of the dorm area and reports concerns to senior management.

• Maintains adequate levels of inventory per established department reorder points and proactively orders supplies to meet department requirements.

• Initiates work orders to make necessary repairs as required and follows-up with maintenance to ensure completion.

• Fills staff vacancies in a timely manner.

• Employs sound time-management and delegation skills. Holds staff accountable for producing quality work, develops staff for career progression and disciplines staff that fail to meet goals.

• Provides required/supplemental training for new and current employees.

• Effectively motivates, empowers and requires staff to perform his/her job responsibilities. Motivates and manages staff to work effectively, creates a supportive work environment, recognizes staff accomplishments and proactively addresses staff performance concerns.

• Develops Center-beneficial linkages within the community for education, employment, Career Technical Training and WBL. Promotes a positive image of the Center and Job Corps and establishes meaningful relationships with elected officials.

• Mentors, monitors and models the Career Success Standards as required by the PRH.

• Provide transportation as required.

• Provides high-quality supervision and management for the student population. Takes swift and appropriate action and positively influences student behavior. Shows respect and courtesy to students and holds them accountable for their actions and behavior.

• Provides quality programs and services for students and ensures that quality is maintained and student needs are met. Pursues improvement and enhancement of programs and services.

• Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to DOL/Company when requested.

• Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is taken and ensures that problems are, in fact, corrected.

• Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.

• Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions.

• Other duties as assigned.