Dutch & English-Speaking Customer Service Representative

Dutch & English-Speaking Customer Service Representative

Location: Porto, Portugal

Work Model: On-site

Languages: Dutch & English

€4,000 Welcome Bonus

We are looking for fluent Dutch and English speakers to join our Customer Service team in Porto.

Key Requirements:

• Fluent Dutch, both written and spoken

• C1 level English

• Strong customer service and communication skills

• Ability to support multiple markets simultaneously

• Excellent problem-solving and prioritization skills

• Strong attention to detail and organization

• Ability to manage stress and handle disputes or emergencies

• Active listening and empathy when resolving customer issues

• Ability to retain and manage large amounts of information

Experience in healthcare, technical support, or knowledge of diabetes/medical devices is a plus.

Benefits:**

€4,000 Welcome Bonus for Dutch speakers, paid in 12 monthlyinstallments** during the first year

€7.63 food allowance per working day

Shared accommodation available for up to 12 months for candidates relocating from outside Portugal

Apply now and take the next step in your career in Porto!