E-Commerce Manager

Essential Requirements

· Good working knowledge and experience of e-commerce activities and all online marketing channels

· Experience of content management systems.

· Previous experience using web analytics and other tools

· Ability to develop a strategic e-commerce plan for the site

· A strong track-record of managing and developing a team.

· Excellent communication and interpersonal skills.

· A degree or equivalent in a relevant discipline

Key Responsibilities

· Ensure the site is maintained and updated so as to maximize customer engagement on the site.

· Manage content to support the Online Marketing.

· Manage and maximize opportunities to increase targeted traffic to the website through a variety of marketing channels viz. PPC, SEO, email, display etc.

· Sound knowledge and expertise regarding to online transactions; from customer acquisition techniques to website usability to secure payment processes.

· Develop the web as a marketing tool

· Effective communication of available functionality to the business with regards current e commerce infrastructure.

· Continual refine and optimize the customer experience - through to purchases and to improve conversion rates.

· Ensure fraudulent transactions are regularly reviewed and appropriate settings are made to fraud prevent techniques.

· Prepare a development plan for the site which has expected costs and attributable enefits.

Preferred Requirements

· Experience of managing ecommerce platforms at manager level with technical skills in e-commerce strategic planning, business, financial principles and e-commerce market development

· Proven track record of increasing sales and traffic to corporate/brand websites

· Project Management implementation

· Financial accounting procedures (profitability, ROI)

As the ideal candidate you possess:

• Proven record in developing successful ecommerce programs and sales
• People management experience required – minimum 7 years
• Outstanding analytical skills, strong experience interpreting test results & drawing conclusions
• Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
• Strong project management and time management skills
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel)
• High attention to accuracy and details
• Ability to manage multiple projects across different stakeholder groups

All your information will be kept confidential according to EEO guidelines.