eCOA Project Manager

Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.

Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.

Responsibilities

• Manage the initial deployment lifecycle of the Medable Solution spanning project kick-off through go-live and system localization.
• Collaborate with solution design teams to ensure a comprehensive understanding of trial-specific requirements.
• Manages project scope, timelines and financial oversight, including submitting and approving timecards (as applicable) and ensuring the project remains within budget.
• Ensure the design teams align the System Specifications to the clinical trial protocols and detailed schedules of assessments within the scope of the study contract
• Develop adaptive project plans seamlessly incorporating evolving client needs and trial requirements without disrupting project momentum.
• Implement robust change management practices by proactively identifying, evaluating, and integrating change requests.
• Educate clients and internal teams on software capabilities, customization options, and best practices for integration into clinical trial processes.
• Provide expert oversight for ongoing projects requiring system enhancements or modifications.
• Take decisive action to realign project deliverables when requirements or priorities shift.
• Ensure continuous progress and maintain project integrity.
• Facilitate the translation of client requirements into fully functional software solutions.
• Develop and execute comprehensive, detailed project plans

that strategically outline timelines, critical milestones, and optimal resource allocation.

• Support successful software implementation through coordinated planning and execution.
• Build and maintain strong, collaborative relationships with clients through transparent and consistent communication serving as the primary point of contact for all project updates, issue resolution, and ongoing support.
• Proactively identify potential risks and challenges throughout the project lifecycle.
• Develop strategic mitigation strategies that anticipate potential obstacles.
• Create comprehensive guidance materials and conduct knowledge transfer sessions for the Study Conduct team.
• Collaborate extensively with cross-functional teams including developers, product managers, and clinical trial experts.
• Facilitate cohesive communication to ensure delivery of solutions that meet complex client and regulatory expectations.
• Conduct rigorous analysis of project outcomes to identify opportunities for methodological refinement and process improvement.
• Drive continuous organizational enhancement through data-driven insights and recommendations.
• Other duties as assigned.

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Experience

• Minimum of 6 years of experience or an equivalent combination of related education and experience.
• Proven experience in managing full lifecycle software implementation projects with a track record of supporting solution design and delivery tailored to specific client requirements.
• Advanced proficiency in change management showcasing the ability to handle complex change requests and effectively coordinate cross-functional teams with updated project objectives.
• Extensive experience supporting in-flight projects requiring adaptive approaches or enhanced oversight.
• Comprehensive understanding of clinical trial domains, specifically:
• eCOA (electronic Clinical Outcome Assessments)
• ePRO
• EDC
• DCT

• Strong knowledge of clinical trial data management processes and regulatory compliance frameworks.

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Skills

• Exceptional project management capabilities, including:
• Supporting development of detailed, strategic project plans.
• Managing multiple complex priorities simultaneously.
• Maintaining high-quality standards under dynamic conditions.

• Outstanding interpersonal, leadership, and communication skills with demonstrated ability to communicate effectively in both oral and written formats.
• Technical aptitude with rapid learning capability and ability to effectively coordinate utilization of diverse software tools.

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Education, Certifications, Licenses

• Bachelor's degree in Computer Science, Health Informatics, or related field.
• Master's degree in Computer Science, Health Informatics, or relevant domain (preferred).
• Project Management Professional (PMP), PRINCE2, or other equivalent project management certifications.

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Travel Requirements

• Flexible travel schedule to meet project and client needs potentially involving domestic and international destinations.

At Medable, we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for all our team members.

Flexible Work

• Remote from the start, we believe in a flexible employee experience

Compensation

• Competitive base salaries

• Annual performance-based bonus

• Stock options for employees, aligning personal achievements to Medable's success

Health and Wellness

• Health and insurance coverage

• Wellness program (Mental, Physical and Financial)

Recognition

• Peer-to-peer recognition program, celebrating achievements and milestones

Community Involvement

• Volunteer time off to support causes you care about

Medable is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at hr@medable.com.