MicroSourcing
Ecommerce Operations Specialist (Senior)
- Compensation
- Not disclosed
- Location
- Metro Manila, Philippines
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Operations
- Posted
Skills
Must have
- 3–5 years of experience in ecommerce, ecommerce merchandising or digital operations, ideally within an apparel or retail environment.
- Hands-on experience with Shopify.
- Strong attention to detail and commitment to maintaining high-quality ecommerce experiences.
- Highly organized and process-driven, with the ability to manage recurring operational tasks accurately and on time.
- Strong communication skills and the ability to collaborate effectively with ecommerce, marketing and development teams.
- Comfortable working in a fast-paced ecommerce environment with changing priorities and deadlines.
- Strong quality assurance and troubleshooting skills.
- Ability to take ownership of tasks and ensure updates are completed accurately and on schedule.
Nice to have
- Experience working with Searchspring, Rebuy or similar ecommerce merchandising and optimization tools.
- Previous experience supporting apparel, fashion, lifestyle or retail ecommerce brands.
- Experience managing Shopify promotions, discounts and promotional codes.
- Experience with product catalog management, product tagging and merchandising attributes.
- Experience coordinating website releases and working with development teams.
- Experience validating ecommerce, reporting and marketing data.
- Familiarity with digital merchandising, homepage management and ecommerce campaign execution.
- Experience working with ecommerce analytics or reporting platforms.
Full description
Discover your 100% YOU with MicroSourcing!Position: Ecommerce Operations Specialist
Work setup & shift: WFH, Night shift
Why join MicroSourcing? You'll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
As an Ecommerce Operations Specialist, you will:
- Execute daily and weekly site merchandising updates in Shopify and tools such as Searchspring and Rebuy.
- Maintain collection sorting, product placement and category organization to ensure a consistent ecommerce experience.
- Support product launches and ensure products are ready for go-live.
- Execute weekly homepage updates, including banners and featured collections.
- Implement campaign launches and ensure alignment across relevant site pages.
- Conduct quality assurance of site updates across desktop and mobile.
- Set up promotions in Shopify, including discounts and promotional codes.
- QA promotional logic and troubleshoot issues to ensure accurate promotion execution.
- Align promotional setup with ecommerce and marketing calendars.
- Support product setup, tagging and merchandising attributes.
- Identify, upload and organize product imagery.
- Ensure product detail pages (PDPs) are accurate, complete and ready for customers.
- Conduct daily site QA to identify potential issues before they impact customers.
- Monitor for broken links, pricing errors, missing content and other site issues.
- Validate product launches, promotions and site changes before and after release.
- Partner with the development team to coordinate and manage site releases.
- Track and validate development tickets and ensure issues are followed through to resolution.
- Improve communication and coordination between ecommerce and development teams.