eCommerce Project Manager

Job Description:Position Overview:

We are seeking an experienced Senior Project Manager to lead a complex, enterprise-scale, multi-channel commerce implementation spanning Magento / Adobe Commerce, Microsoft Dynamics 365 F&O, Store Commerce POS, a Call-Centre SPA, and React Native mobile apps.

This role demands strong delivery leadership, deep command of Agile/Scrum within a fixed-price commercial envelope, and the ability to govern a senior-weighted, AI-accelerated team running multiple parallel workstreams. You will protect scope, budget, timeline, andcriticallythe delivery assumptions (seniority mix, AI-assisted throughput, compliance/vendor hours) on which the estimate depends.

Role Summary:

Experience Required: 8+ years of core project management experience

Seniority: Senior

Domain: B2B/B2C eCommerce implementations + ERP integration (Magento / Adobe Commerce, Microsoft Dynamics 365)

Location: Hyderabad, India (with onshore / on-site governance touchpoints as required)

Employment Type: Full-Time

Reports To: Head of Delivery / Head of Technical Services

Key Responsibilities:1. Project Planning & Execution:

• Manage the full project lifecycle: discovery, architecture, parallel-stream build, integration, UAT, go-live, and hypercare.

• Define scope, milestones, deliverables, timelines, and budget; build and maintain the integrated delivery plan.

• Run phase gates and exit criteria (architecture sign-off, feature-complete, UAT, go-live readiness).

• Own go-live cutover planning and the hypercare/stabilisation window.

2. Stakeholder & Client Management:

• Act as the primary client point of contact; run the weekly governance cadence and executive reporting.

• Manage client expectations, dependencies calendar, and external-vendor coordination (ERP partner, payments, delivery, tax authority).

3. Team Leadership & Coordination:

• Lead cross-functional, distributed teams (Solution Architect, Tech Leads, developers, QA/SDET, DevOps, BA/Compliance).

• Coordinate four truly parallel workstreams; manage resource loading and resolve conflicts.

• Safeguard the senior-weighted staffing mixflag any drift that would re-open the estimate before it is staffed.

4. Agile & Delivery Governance:

• Facilitate Agile/Scrum ceremonies; maintain the backlog and ensure sprint goals are met.

• Track AI-assisted throughput as a measured KPI from the first sprints; escalate early if velocity is below plan.

• Drive continuous improvement and a clear definition-of-done (including senior review of AI-generated code).

5. Risk, Change & Financial Management:

• Maintain the RAID log; run a disciplined change-control / PCR process with documented impact assessment.

• Own project profitability, milestone billing, and resource utilisation within the fixed-price envelope; monitor any time-&-material lines (e.g., data migration) transparently.

• Ring-fence compliance and vendor-dependency hours so external delays are surfaced, not absorbed.

6. Documentation & Reporting:

• Maintain the project charter, plan, dashboards, status reports (AI-drafted, PM-reviewed), and closure documentation.

• Provide executive summaries and delivery-readiness read-backs to leadership.

Required Skills & Experience:

• 8+ years of project management experience, with a strong software-development and eCommerce-delivery background.

• Proven delivery of enterprise B2B/B2C eCommerce and ERP-integration programmes, ideally with international clients.

• Strong understanding of eCommerce platforms (Magento / Adobe Commerce) and ERP systems (Microsoft Dynamics 365 F&O / BC) and ERP eCommerce integration.

• Command of Agile, Scrum, and hybrid SDLC models; fixed-price and milestone-billing delivery experience.

• Hands-on with delivery tooling: Jira / Azure Boards / ClickUp, Confluence, MS Project, reporting dashboards.

Nice to Have:

• Experience managing regulated / compliance-sensitive implementations.

• Multi-region, multi-vendor stakeholder coordination.

• Experience with phased / multi-go-live rollouts and parallel-stream delivery.

• PMP / CSM / SAFe certification.