Employee Relations Coordinator

We are looking for an Employee Relations Coordinator to help Credo employees and leaders address workplace concerns with care, fairness, and timely follow-through. You will handle assigned cases from intake and fact-gathering through a proposed resolution and documented closure, with leadership approval. You will also partner with leaders on clear performance improvement plans (PIPs).

Base salary range is $70,000 - $85,000 a year. The base salary offer will depend on factors such as education, experience, training, skills, qualifications, and location. This position is also eligible for a discretionary bonus, equity and a full range of medical and other benefits.

**Why Credo

• Purpose: We invest in what matters. From meaningful-future shaping projects to competitive compensation, we empower you to grow your career while making a lasting impact.
• People: Connection starts within. We collaborate, celebrate wins, and create an environment where everyone can do their best work.
• Possibilities: Our belief shapes what’s next. Our technology powers the most reliable and energy-efficient connections around the world – and our team powers new products and markets that come next.

Responsibilities

• Receive concerns directly or through a People Business Partner; listen to employees, document the allegation and immediate needs, and set the next step with guidance from People Team leadership.
• Handle assigned concerns involving peers, team dynamics, or feedback about leaders; interview relevant people, review records, and prepare objective factual summaries.
• Propose a practical response, obtain approval, facilitate a conversation when appropriate, and document employee follow-up and closure.
• Recognize when a concern involves harassment, discrimination, retaliation, safety, accommodation, leave, or other significant risk, and escalate promptly.
• Partner with leaders to draft specific PIPs and coaching documents with job-related expectations, measurable progress, support and check-in dates.
• Prepare leaders for respectful performance conversations while keeping their ownership of assessment, feedback and decisions clear.
• Maintain accurate, access-controlled case and PIP records, including interviews, evidence sources, approvals, versions, and follow-up.
• Prepare materials for a biweekly review and improve practical case and PIP tools.

Requirements

Basic Qualifications

• At least two years of People Team, employee relations, performance documentation, or related experience.
• Neutral listening and the ability to conduct balanced intake conversations, fact-gathering, factual summaries, and follow-up under senior oversight.