Engagement Manager – Retail & Consumer Goods - Shanghai

Engagement Manager – Retail and Consumer Goods (RCG) - ShanghaiWho we are

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

For more information, visit . Follow Oliver Wyman on X @OliverWyman.

What makes us a great place to work

As part of our global, entrepreneurial team, you’ll do meaningful work from day one. We’re looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. With our careers, there's no "one size fits all." We hire exceptional people and help them thrive through a built-in support network, flexible career paths, extensive training curriculums, and no artificial barriers to advancement. We invite you to bring your full, authentic self to work. Enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don’t take themselves too seriously.

Practice Overview

Oliver Wyman is the leader in sustained impact for our clients in retail and consumer goods. We deliver significant improvements in our clients' sales growth and profitability – often in situations where the business model requires rejuvenation or reinvention. Our approach combines deep industry knowledge, state-of-the-art analytics, a willingness to roll-up our sleeves to dive into problems and the proven ability to achieve lasting change fast.

Retail: Oliver Wyman supports the world’s largest retailers on their toughest merchandising and operational challenges. We have strong expertise and experience in food, mass, drug, home, office, and specialty sectors, combining strategy with tactical day-to-execution and decision-support. Oliver Wyman helps clients navigate disruptive new formats and changing consumer sentiments.

Consumer Goods: Oliver Wyman supports industry-leading CPG companies across a variety of product categories. We help our clients capture organic and profitable growth in the context of shifting consumption behaviors, demographics, digital technology, emerging markets, and industry consolidation.

We are searching for highly qualified Engagement Manager candidates, for strategy consulting roles working across RCG practice for our business and are looking for candidates with relevant work experience preferably in RCG practice and/or Management consulting. Experience could be from working at related institutions or supporting them in consulting capacity.

What you will do

Engagement Managers are the on-scene leaders who run our projects day to day. You will lead the team through an efficient and effective problem-solving process from initial thought process through convergence on a solution. You will ensure that recommendations are correct, practical, sensible, relevant and cohesive. It’s a role that demands thought leadership at the strategic level – and command of all the technical and operational details of execution. You will need great communication skills and the ability to forge strong relationships.

• Managing the execution of individual project modules. This typically includes developing hypotheses, managing data collection, model creation and analyses, conducting primary and secondary research, creatively tackling information limitations, and surfacing insights.
• Supporting our Partner group in project delivery through accurate and high-quality case execution
• Owning and developing executive client relationships, presenting to a wide range of audiences, and working day-to-day with clients and other stakeholders.
• For Manager hires, managing and developing the capabilities of junior consulting staff.

What you will bring

The Engagement Manager position offers excellent career and growth opportunities for talented, highly motivated professionals with significant prior experience.

• A minimum of 6-8 years, ideally with a top-tier strategy consulting firm or project-based, team-oriented environments.
• Track record of leading and managing teams or work streams and delivering against tight deadlines in fast paced and demanding environments
• Strong background in strategic problem solving with demonstrable analytical skills
• RCG industry knowledge, breadth across or depth within RCG area is preferred.
• Ability to apply content knowledge for thought leadership in project execution, develop new intellectual capital to support business development activities, and for Manager and Principal hires to lead these activities
• Outstanding communication skills; confidence in presenting to senior executives
• Undergraduate and/or advanced degree from a top academic program
• Willingness to travel

Equal Opportunity

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In the recruitment process, Marsh does not restrict a position to a particular gender, does not inquire or investigate the marital or maternal status of female candidates, does not impose any limitations on marriage or childbirth, does not use marital or maternal status of a condition for hiring, and does not raise the qualification standard for female candidates. When you apply for a position with us, we must obtain Personal Data, which is any data that can directly or indirectly lead to the identification of a specific individual, such as your name, contact information, employment history, education information, work skills, and licensure and certifications (if applicable). We also collect any other information you have provided in your CV, covering letter, application form, or during an interview (if applicable). Marsh limits the Personal Data that it collects to that which is relevant and proportionate for the intended purpose. Where necessary and permitted or required by law, we may collect Personal Data deemed sensitive under applicable law (for example, ethnicity, fitness to work or criminal convictions information). Marsh collects Personal Data directly from you and, depending on the circumstances and the type of role applied for, recruitment agencies, background check providers, your named referees and occupational health providers. Marsh retains Personal Data consistent with applicable local law and business practices Please make sure you read through and fully understand our “Job Applicant Data Privacy Statement” before you submit your application.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.