Engineering Manager - Pre-ordering (m/f/d)

As the Engineering Manager for Pre-Ordering, you'll play a vital role in Flink's success. You'll lead a cross-functional team that delivers end-to-end across backend, web, iOS and Android, working closely with Design and Analytics. We believe in full cross-functional teams with complete service ownership: your team owns the problem, the solution and the outcome.

Your scope covers everything a customer does before checkout: onboarding new customers, login and authentication, the user profile, Flink Prime (our subscription programme), the Explore page, search, category navigation, deals, our in-house recommender, and integrations with third-party systems. Your decisions directly affect how easily millions of customers find their groceries, how often they come back, and how well we can offer retail media to brands, an important part of Flink's revenue.

• Lead & Grow Engineers: Build a high-trust environment where engineers thrive and take ownership. You own end-to-end hiring, onboarding, and performance management, accountable for building and continuously improving how we attract talent. Ensure every team member has a clear career path and receives regular, actionable feedback. Help your team get 1% better every day.
• Drive Product & Business Impact: Partner with Product, Design, and Analytics to shape initiatives that directly impact Flink's revenue and customer experience. You'll work on challenges like improving search relevance, personalising the Explore page, making sign-up and login effortless across devices, making Flink Prime more valuable to subscribers, and creating new retail media placements without hurting the shopping experience.
• Own Critical Systems: Your team owns the systems that present our catalog to customers: the services behind the home screen, search, categories and product pages, our recommender, customer accounts and authentication, Prime subscriptions, and integrations with third-party systems. The Pricing team sets prices and promotions; your team decides how customers see them. Every session in our apps runs through these systems.
• Guide Technical Direction: Shape the technology strategy for Pre-Ordering, including how we grow server-driven UI so changes reach iOS, Android and web without waiting for an app release. Ensure your team makes the right technical decisions to deliver high-quality solutions reliably and repeatedly. You'll be included in architectural discussions, RFCs, and trade-off decisions, championing reliability, observability, and pragmatic engineering.
• Champion Operational Excellence: Set the bar for how your systems run in production. Your team owns SLIs/SLOs, monitoring, alerting and incident response for login, home, search and product pages. You'll lead blameless postmortems that drive continuous improvement.
• Reduce Toil & Accelerate Delivery: You'll have the space and support to invest in what matters: automating tests, reducing operational overhead, simplifying system complexity, and building self-service capabilities. We believe sustainable velocity comes from investing in engineering health, not just shipping features.