Engineering Manager, QA
Manages Scribe's distributed QA team, owning the QA roadmap and release readiness for desktop apps and browser extensions across Mac, Windows, Chrome, and Edge. The manager coaches engineers, partners with Product and Customer Success on enterprise rollouts, and combines exploratory testing with targeted automation.
- Compensation
- $180K–$220K / yr
- Location
- Remote (EST)
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Qa
- Posted
Skills
Must have
- Managed QA engineers and driven meaningful quality improvements at a high-growth technology company
- Strong record of coaching people, managing performance, and building a team that takes ownership
- Recreated customer environments to reproduce difficult issues and verify fixes before release
- Turn product and customer risks into a practical QA strategy with clear priorities and evidence of results
- Comfortable leading conversations outside engineering, aligning stakeholders, and explaining technical trade-offs to customers
- Sound technical judgment; stays close to the work and helps others solve problems independently
- Handles ambiguity calmly; knows when to investigate, escalate a risk, or move a release forward
- Permanently based in the United States
Nice to have
- Experience with desktop apps, browser extensions, enterprise device management, security software, or authentication
- Experience leading a distributed team
Full description
About Scribe
Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset for people and AI agents.
We're growing fast. Since our founding in 2019, we've reached 7 million users across 600,000 businesses. Based in San Francisco, we're a LinkedIn Top Startup, valued at over $1B, and backed by leading investors. Join us in our mission to transform how people work.
About the role
Scribe's desktop apps and browser extensions capture the workflows behind our products. As our customers deploy Scribe across larger and more complex environments, reliable capture becomes essential to their success.
We're looking for a QA Engineering Manager to lead our QA team and help enterprise customers roll out Workflow Mapping, the foundation for our next-gen product line, with confidence. You'll develop the team, set our QA roadmap, and be a trusted voice on quality and release readiness across engineering and customer-facing teams.
You'll manage an existing, distributed team of QA engineers and shape how we test across Mac, Windows, Chrome, and Edge. Your work will span release validation, customer-environment reproduction, and the processes that help Engineering, Product, Design, and Customer Success deliver reliable deployments together.
This role calls for an experienced manager who can set direction, coach others, and get into the technical details when needed. You'll work directly with customers and their IT teams when an issue calls for it, then turn what you learn into repeatable testing and better rollout practices.
What you'll do
- Lead and develop the team. Coach QA engineers, set clear expectations, give actionable feedback, and support their performance and career growth.
- Own the QA roadmap. Prioritize testing and tooling around customer impact, balancing release speed with reliability.
- Lead quality through enterprise rollouts. Partner with Engineering, Product, and Customer Success to define readiness, surface risks early, and navigate deployment issues.
- Build repeatable reproduction capabilities. Help the team recreate customer environments, isolate failures, validate fixes, and prevent regressions.
- Improve how we test. Combine exploratory testing, targeted automation, and engineering-owned coverage to address risks in performance, session persistence, authentication, and capture correctness.
- Make quality understandable. Communicate evidence, uncertainty, and next steps clearly to technical and nontechnical stakeholders, including customers.