Engineering Manager, Software (AI Cloud)
Leads the Firmus AI Cloud engineering team in Singapore: hiring and growing engineers, owning delivery, and setting technical direction for the customer-facing APIs, control plane, web console, SDKs, CLI and Terraform provider that let customers provision GPU compute. Also owns reliability, security/compliance, and cost of the platform in production.
- Compensation
- Not disclosed
- Location
- Singapore
- Work setup
- Not specified
- Seniority
- Staff
- Employment
- Not specified
- Experience
- 4+ years
- Category
- Software engineering
- Posted
Skills
Must have
- Bachelor's degree in computer science or a related technical field
- 4+ years managing engineers with direct ownership of hiring, growth, and performance for a team of at least 8 engineers
- Track record building high-performing, self-improving engineering teams and a strong delivery culture
- Proven track record delivering complex software at scale, making delivery predictable across multiple teams and dependencies
- Thrives in fast-paced, high-growth environments; makes sound decisions with incomplete information
- Experienced with AI-assisted development and agentic AI to lift team throughput and quality
- 10+ years in software engineering, including hands-on background as a senior or staff engineer
- Deep experience designing and operating customer-facing APIs and control-plane services in production, including API contracts (OpenAPI or gRPC), versioning, and SDKs/CLI/IaC providers
- Experience building multi-tenant, secure-by-default software at scale: identity and authorization, tenancy isolation, API gateways, rate limiting, billing or metering
- Fluent in a modern backend stack (Go, Python) on cloud-native foundations: Kubernetes, infrastructure-as-code, CI/CD
- Experience delivering customer-facing web applications (React or similar), including API-to-UI contracts
- Comfortable reviewing code and holding a high bar in design and code review
- Experience owning operational excellence for production systems: reliability and SLOs, on-call, incident management, change control
- Experience owning security and compliance for production systems, ideally against SOC 2 Type 2 or ISO 27001
- Comfortable owning the path to production for AI or agentic workloads, including review and security gating of AI-assisted development
- Ownership of infrastructure, platform, or software cost, balancing cost against reliability and speed
- Willing to take part in the incident-response on-call rotation for owned services
- Willing to travel overseas occasionally when the role requires it
- Strong stakeholder management: partnering with product, presenting to senior technical leadership, briefing enterprise or government customers
- Able to connect engineering investment to business outcomes, weighing customer value, cost, risk, and platform scalability
- Clear and effective written and verbal communication in English
Full description
ROLE SUMMARY
Firmus Technologies is seeking an Engineering Manager to lead the Firmus AI Cloud. Your objective is to make AI infrastructure something any builder can run without friction, human or agent. You are accountable for both the people and the delivery: the engineers you grow and the software they ship. Your team builds and operates the customer-facing software of the Firmus AI Cloud: the public APIs and control plane, and the web console, SDKs, CLI, and Terraform provider on top of them, so customers can provision and run GPU compute quickly and reliably. You run these as products, investing in engineers experience, reliability, and a low-friction self-service journey for customers. You are the escalation point above first-line operations and own the cross-cutting decisions your team shares. This is a build-and-grow leadership role: you build the team that scales our AI Cloud toward gigawatt-scale AI factories across the regions and grow your scope as you earn it.
KEY RESPONSIBILITIES
- Team Leadership & Growth
Be the Single-Threaded Owner (STO) for your squads: their engineers and tech leads report to you, and you work alongside product, architecture, and delivery peers. Hire strong engineers, develop them through coaching and clear feedback, and manage performance directly. Own the org design, headcount planning, and engineering culture for your group, building a team that raises its own bar rather than depending on you.
- Delivery & Execution
Own end-to-end delivery for your team. Turn the product roadmap into sequenced, predictable delivery, shaping prioritisation with product and working with tech leads on sprint planning and release gates. Own the cross-squad dependencies that determine whether the product ships on time, keep delivery health visible through metrics, and balance velocity against reliability and technical debt.
- Technical Direction
Stay technically credible and set the engineering quality bar across your squads. You are accountable for making sure the right cross-cutting decisions get made and driven to closure, such as build, buy, or open source, API and control-plane design, the contracts customers build against, and the product SLAs your teams commit to. Keep design and code review rigorous and unblock the hard problems that stall delivery. Champion AI-assisted development so your teams ship faster without lowering the design, review, or security bar.
- Operational Excellence & Governance
Own the reliability and security of the software your squads run in production. Act as the escalation point above the operations centre, accountable for L3 incident resolution, SLA-breach response, and post-mortems that convert into runbook and prevention work. Set the standards for SLOs, on-call, and change management. Govern how AI-generated code and agentic workloads reach production, extend Firmus' existing SOC 2 Type 2 and ISO 27001 controls as the product scales into new regions, and own the cost efficiency of what your team operates, balancing reliability, performance, and speed against infrastructure spend.