Engineering Systems Manager

Job purpose

Emirates Engineering IT Systems section supports our ENGage 2030 vision by managing and enhancing a standardized digital environment. We're transforming Emirates Engineering into a paperless, automated, and intelligent factory.

Our investment in digital innovation ensures rapid process implementation, integration, and information sharing. We provide secure, efficient management of business functions, automate processes with robotic process automation, and leverage data analytics for real-time insights. Our goal is to deliver smarter, faster, and more cost-effective solutions across all engineering sections.

As an engineering systems manager, you will be responsible to manage the business digital systems operations for Emirates Engineering and ensure that engineering business digital strategy is executed and all digital systems remain functional and available, enabling efficient and effective maintenance and engineering processes through interfacing with engineering business units, EGIT, and third-party solution providers.

In this role you will:

• Maintain an industry watch over the maintenance and engineering digital systems supporting maintenance repair organisations (MRO) / airlines, and their ongoing developments and enhancement in order to be able to identify new requirements and enhancements of Emirates Engineering digital systems.

• Be responsible for the execution of the short and long term engineering digital strategy and ensure that operation and enhancement of engineering digital systems remains aligned with the engineering solutions landscape roadmap through continuous reviews of the current state and demand pipeline.

• Assist the engineering business units in the development of business justifications and business cases for all digital system developments and advise Manager Business Improvement on the priorities for system developments from an operations angle. Ensure that all new developments and functional changes add value to the business areas by evaluating the system’s business usage after implementation.

• Manage the short and long term implementation plans, recommend business support resource requirements for projects and appropriate training needs to achieve the project digital objectives. Liaise with the departmental heads for assigning resources to support and facilitate implementation of new digital systems including business process changes.

• Be responsible for the cost-effective implementation of enhancements to current maintenance and engineering digital systems by ensuring on-time development to business specification, availability of required user training, and monitoring the coordination and control of user acceptance testing.

• Support the approval of all SOWs and their associated costs delivered by the IT department and/or suppliers in conjunction with the business sponsor to ensure that the IT department and/or vendors deliver cost-effective solutions.

• Be accountable for the efficient and optimal usage of all systems used within engineering by ensuring that user group meetings are organised, training of all users at appropriate levels/sections is organised to extract full potential of the system-related productivity in the sections and the processes they support, functional errors are addressed and solved within agreed time frames, and that performance measurements are in place.

• Support Manager Business Improvement during the formulation of the departmental and Engineering IT budget. Ensure that the IT department delivers ongoing cost-effective solutions, support, enhancements and that engineering digital systems operate at the desired and agreed availability and performance levels.

• Lead the team and performance management through MyBC, creating development plans and setting smart goals to ensure cost-effective and efficient delivery of SLA and objectives of the department. Provide continuous mentoring, guidance, and training to ensure the team are well equipped to perform their tasks.

Qualification

To be considered for the role, you must meet the below requirements:

• Degree or Honours (12+3 or equivalent)

• Engineering experience 8+ years

• Experience in aviation IT

• Aviation engineering environment is preferred or aviation IT company

• Management of complex IT implementation within a business organisation

• Sound knowledge of aircraft maintenance industry and IT solutions with high level of presentation, communication, and negotiation skills

Salary & benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance, and more.