Cross Border Talents
English Customer Support Specialist | Lisbon– Meta Project
- Compensation
- Not disclosed
- Location
- Lisbon, Portugal
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Support
- Posted
Skills
Full description
English Customer Support Specialist – Meta Project | Lisbon, Portugal
Your English. Your Skills. Your Next Career Opportunity! 🚀
Ready to build your career in digital technology? Join TP Portugal and become part of an international team supporting businesses that use Meta’s advertising products. Turn your communication skills into an opportunity to develop professionally in a dynamic, technology-driven environment.
💼 Your Impact
- Support small and medium-sized businesses via phone, chat, and email.
- Guide clients in using Meta’s advertising products and digital tools.
- Provide pre-sales and post-sales assistance.
- Troubleshoot issues, answer inquiries, and deliver effective solutions.
- Build positive customer relationships and contribute to excellent customer satisfaction.
✅ What You Bring
- English proficiency at C1 level or above.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Professional handling of sensitive information.
- Team spirit, adaptability, and eagerness to learn.
🎁 What You Gain
- Comprehensive training to prepare you for success.
- Private health and dental insurance after contract signature, subject to eligibility requirements.
- Meal allowance.
- Holiday and Christmas allowances.
- Professional development opportunities within an international environment.
📍 Position Details
- Location: Lisbon, Portugal.
- Work Model: On-site.
- Schedule: Full-time, 40 hours per week, with rotating shifts.