Enterprise Business Development Manager - Flow
- Compensation
- Not disclosed
- Location
- London, Greater London, United Kingdom
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 5+ years
- Category
- Sales
- Posted
Skills
Must have
- Experience: 5+ years in B2B SaaS sales or business development, ideally selling into hospitality or vertical SaaS.
- Hospitality Knowledge: Strong understanding of restaurant operations, workforce challenges, and UK hospitality dynamics.
- Track Record: Proven success in acquiring new logos, cold outreach, and consistently achieving or exceeding revenue targets.
- Skills: Excellent prospecting, negotiation, stakeholder management, and consultative selling skills.
- Data & Tools: Strong experience using CRM tools with a data-driven approach to pipeline management, opportunity qualification, and forecasting accuracy.
- Language: Native or fluent English required.
Full description
🌟About Mapal
We are a fast-growing B2B SaaS company transforming how hospitality businesses operate through technology. Mapal Group provides an integrated platform that helps restaurants, hotels, and contract catering brands optimize operations, empower their teams, and scale efficiently. Operating across Europe, the UK, and LATAM, we continue to expand our footprint as we accelerate our growth.
💡Our Culture
Our culture is shaped by six core values: Commitment, Customer Obsession, One Team, Ownership, Resilience, and Think Big. These values drive everything we do, from how we support our customers to how we work together as a team. We seek individuals who embody these values, bringing passion and creativity to their work, taking ownership of their contributions, and embracing collaboration and innovation to achieve ambitious goals.
🎯Role Overview
The Business Development Manager will own new business acquisition within the UK QSR/FSR ICP, with a clear desire to grow Mapal’s presence across QSR and FSR brands, regional restaurant groups, franchise operators, and multi-site restaurant businesses.
This role is critical to driving pipeline creation, winning new QSR/FSR logos, and positioning Mapal as the preferred all-in-one people and operations platform for restaurants in the UK. You will work closely with Marketing, Sales, and Customer Success to execute a focused go-to-market strategy aligned with Mapal’s value proposition.
🛠 Key ResponsabilitiesMarket Strategy & Business Development
- Define and execute Mapal’s go-to-market strategy focused on the UK QSR/FSR segment, aligned with ICP and growth objectives.
- Identify, segment, and prioritise target restaurant accounts based on size, operational complexity, and strategic fit.
- Develop a deep understanding of restaurant workforce challenges including training, development, communications, feedback and employee engagement.
- Build and maintain a strong, qualified pipeline through outbound prospecting and account planning.
New Business Acquisition
- Own the full sales cycle for new customers, from first contact through to contract signature.
- Engage with key stakeholders such as HR Directors, Operations Directors, People & Culture leaders, and Ownership groups.
- Deliver insight-led, value-focused product demonstrations that uncover customer context and challenges, clearly showing how Mapal products drive measurable improvements in staff engagement, learning outcomes, operational consistency, and overall compliance.