Enterprise Platform Engineer

We are seeking a motivated, hands-on Enterprise Platform Engineer on behalf of the European Space Agency (ESA) for their location in ​Madrid, Spain​, to help administer, evolve, and modernize enterprise collaboration, service management, and software platforms.. Please be aware that this position is initially intended to be filled on a full-time basis until 01/01/2027 when it will become part-time for 28 hours per week.

The successful candidate will support the operation, maintenance, customization, and continuous improvement of business-critical services, with particular involvement in the Atlassian ecosystem, including Jira Software, Jira Service Management, and Confluence. The role also o5ers exposure to platform modernization, cloud adoption, software development, automation, and operational support.

This position combines platform administration, software engineering, automation, Linux systems administration, and DevOps practices. As part of an Agile team, the successful candidate will work with users, service owners, developers, and infrastructure engineers across the full-service lifecycle—from requirements analysis and implementation to deployment, troubleshooting, maintenance, and documentation

Please note, the successful candidate will be employed by ATG Europe (or one of its subsidiaries). Furthermore, upon selection, they will be subject to a general security screening performed by an external provider (further information will be provided at interview stage).

The successful candidate will be tasked with, but not limited to:

Enterprise Platform Administration

• Support the administration, maintenance, and operation of enterprise collaboration and service management platforms;

• Contribute to the configuration and maintenance of projects, workflows, permissions, request types, automations, integrations, and user-facing services;

• Support users and stakeholders in the effective adoption and use of enterprise platforms;

• Investigate, troubleshoot, and resolve platform, application, and user-related issues;

• Assist with platform upgrades, maintenance activities, and lifecycle management;

• Produce and maintain operational procedures, user documentation, and technical notes.

Platform Modernization and Cloud Adoption

• Contribute to platform modernization and cloud-adoption initiatives;

• Assist in the migration of on-premises services towards cloud-based solutions;

• Participate in testing, validation, and deployment activities;

• Support the analysis of existing configurations, workflows, and integrations to facilitate platform evolution;