Enterprise Relationship Manager
- Compensation
- Not disclosed
- Location
- Quezon City, Metro Manila, Philippines
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 1+ years
- Category
- Finance
- Posted
Must have
- Strong track record in driving and converting enterprise-level sales opportunities
- Minimum 1 year of account management or client-facing roles such as project management, implementation, operations management, or product management
- Experience as a sales executive or client relationship manager would be an advantage
- Strong people person and an expert in two-way communication (oral and written)
- Ability to build relationships, influence others, and obtain results through working with others
- Organized, high-energy, and results-driven, capable of being a leader within the company
- Superior problem-solving skills, ability to identify issues, root causes, and solutions
- Able to work with a diverse team
- Can talk to both top executives of multinational companies and top “old-school” local executives of the local companies
Full description
About SAVii
SAVii is the leading financial wellness platform in the Philippines, dedicated to revolutionizing the employee benefits landscape. Founded in 2017, we provide 360-degree salary-linked wellness services that empower HR leaders to support their teams' financial health.
Important Note for Applicants:
SAVii was recently acquired by GoTyme Bank, the country’s fastest-growing digital bank. While this position is hosted on the GoTyme Bank career page, you are applying specifically for a role within the SAVii organization. This partnership allows us to leverage GoTyme’s banking infrastructure to further our mission of financial inclusion.
Our Culture
At SAVii, we operate under a remote-first philosophy, prioritizing results and employee well-being. We foster a culture of collaboration, respect, and continuous professional growth. Our environment is fast-paced and execution-oriented, designed for individuals who are comfortable challenging the status quo and taking ownership of their contributions.
Your Impact: Key Responsibilities
As an Enterprise Relationship Manager, you will be responsible for managing and strengthening the existing enterprise client relationships, ensuring effective portfolio management, strong client engagement, and long-term partnerships.
You will manage an existing portfolio of corporate accounts, overseeing uptake and performance while promoting and expanding the adoption of lending and payroll services. Working closely with internal teams, you will act as the primary point of contact for clients, ensuring smooth operations, strong partnerships, and consistent value delivery to both employers and employees.
- Client Relationship & Account Management
- Serve as the primary relationship manager for assigned enterprise client accounts.
- Build and maintain strong, long-term relationships with key client stakeholders at multiple levels.
- Manage day-to-day client interactions, including meetings, follow-ups, and issue resolution.
- Monitor client satisfaction and proactively address concerns, risks to retention, and account stability
- Product Adoption & Cross-sell
- Proactively assess and identify opportunities to cross-sell payroll and lending services based on client needs, readiness, and account profile.
- Drive product adoption and usage across assigned accounts through structured cross-sell initiatives.
- Work with Sales, Product, and other internal teams to structure proposals and support expansion initiatives.
- Portfolio Management & Performance
- Manage and monitor the performance and health of an assigned client portfolio.
- Track usage trends, uptake, and key performance indicators to identify risks and improvement opportunities.