Senior Manager - Enterprise sales (BFSI)

What is this role all about?

At Kapture CX, we are looking for an Enterprise Sales Manager – BFSI to drive business growth by acquiring and expanding strategic accounts across the Banking, Financial Services, and Insurance sector.

In this role, you will engage with senior decision-makers across banks, NBFCs, insurance companies, and other financial institutions to understand their business challenges and position Kapture’s AI-powered CX and automation solutions. You will own complex enterprise sales cycles, build strategic relationships, and drive revenue through consultative selling.

Sounds interesting?

Here’s a more detailed description of what you will do in this role:

• Drive new business acquisition and revenue growth across the BFSI segment, with a focus on banks, NBFCs, insurance companies, and financial institutions.
• Identify, develop, and convert strategic enterprise opportunities through proactive prospecting and account penetration.
• Build strong relationships with CXOs, business heads, technology leaders, and other key decision-makers across BFSI organizations.
• Understand client requirements and position Kapture’s AI-powered solutions across customer experience, conversational AI, Voicebots, Chatbots, and intelligent automation.
• Own the complete enterprise sales cycle, from lead generation and discovery to solution positioning, commercial negotiations, and deal closure.
• Develop consultative sales strategies and tailor solutions to address business challenges such as customer service automation, collections, customer engagement, and operational efficiency.
• Manage a healthy sales pipeline, maintain accurate forecasts, and consistently deliver against revenue targets.
• Collaborate with solutioning, product, pre-sales, and customer success teams to develop compelling proposals and ensure successful deal conversions.
• Track BFSI industry trends, identify emerging opportunities, and strengthen Kapture’s positioning within the financial services ecosystem.

What does success look like in this role?

• Consistently achieving and exceeding enterprise sales and revenue targets.
• Acquiring new logos across banks, NBFCs, insurance companies, and other BFSI institutions.
• Building strong relationships with CXO-level stakeholders and key business decision-makers.
• Successfully converting high-value opportunities through complex, consultative sales cycles.
• Growing Kapture’s presence and market share within the BFSI segment.

What would make you a good fit for this role?

Here are the basic requirements:

• You have 5–10 years of experience in enterprise sales, preferably within the BFSI technology or enterprise SaaS ecosystem.
• You have a proven track record of selling technology solutions to banks, NBFCs, insurance companies, or other financial institutions.
• You have strong relationships and experience engaging with CXOs, business heads, technology leaders, and senior decision-makers.
• You have experience managing long and complex enterprise sales cycles involving multiple stakeholders.
• You have successfully closed high-value B2B deals and consistently achieved revenue targets.
• You understand enterprise technology sales, consultative selling, and solution-based selling.
• You are comfortable managing sales pipelines, forecasting, and using CRM tools to track opportunities.

What are the most critical skills for this role?

• Strong enterprise hunting and new-logo acquisition capabilities.
• Consultative selling and strategic account development.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to understand business challenges and translate them into technology-led solutions.
• Strong commercial acumen, pipeline management, and revenue ownership.
• High ownership, resilience, and a results-driven approach.

You will have an advantage if you:

• Have experience selling CX, CRM, Contact Centre, CPaaS, Conversational AI, Voice AI, or automation solutions to BFSI clients.
• Have worked with banks, NBFCs, insurance companies, fintechs, or lending institutions.
• Understand BFSI workflows such as customer onboarding, collections, loan servicing, customer support, and customer engagement.
• Have experience selling AI-driven or digital transformation solutions.
• Have worked in high-growth SaaS or technology-led organizations.
• Hold an MBA or an equivalent business qualification.

Here’s what you will gain from this role:

• Opportunity to build and own strategic relationships with leading BFSI enterprises.
• Exposure to Kapture’s AI-powered AgentOS and next-generation enterprise automation solutions.
• Ownership of high-value enterprise deals and significant revenue opportunities.
• Opportunity to shape Kapture’s growth within one of India's most dynamic sectors.
• A high-impact role with strong ownership and career growth in a fast-growing AI-native SaaS environment.

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