Enterprise Technology Manager

Service Stream is seeking an experienced and hands-on Enterprise Technology Manager to lead our Cloud, Network and Infrastructure Engineering team.

This senior technical leadership role is responsible for driving the reliability, security and performance of our hybrid technology environment while leading a team of engineers. Working closely with the Head of Enterprise Technology, you will shape the technology roadmap, deliver strategic initiatives, champion automation and cyber security uplift, and act as the senior escalation point across cloud, networking and infrastructure.

Please note: As this role supports our Defence contract, you must be an Australian Citizen and be able to obtain and maintain a Defence Security Clearance.

About the roleCloud & Infrastructure Leadership

• Lead the administration, optimisation and security of AWS and Azure environments.

• Oversee hybrid cloud deployments, cloud migrations and platform modernisation initiatives.

• Design and maintain secure, scalable and resilient infrastructure solutions.

• Manage cloud performance, cost optimisation and resilience strategies.

• Evaluate emerging technologies and recommend opportunities for adoption.

Networking & Connectivity

• Oversee enterprise networking environments including LAN/WAN, SD-WAN, Firewalls, DNS/DHCP, VPN technologies

• Coordinate network upgrades, segmentation projects and cloud connectivity initiatives.

• Act as the senior escalation point for complex network incidents and design decisions.

Automation & Continuous Improvement

• Champion Infrastructure as Code (IaC) and automation practices using PowerShell, Python, Terraform

• Promote DevOps principles and operational efficiencies across the technology landscape.

• Drive continuous improvement initiatives and technical standardisation.

Security & Compliance

• Lead security uplift initiatives aligned to the ACSC Essential Eight Maturity Level 2 (ML2) framework.

• Oversee vulnerability management, security remediation and incident response activities.

• Ensure compliance with organisational policies, standards and change management processes.

Leadership & Team Development

• Lead, mentor and develop a high-performing team of engineers.

• Set priorities, manage workloads, support performance development and foster technical excellence.

• Promote a collaborative, inclusive and knowledge-sharing culture.