Alphaeus Pte. Ltd.
Entry IT Service Desk Engineer | Training Provided** | Immediate
- Compensation
- SGD 2.3K–SGD 2.7K / mo
- Location
- Central Region
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- • Strong communication and customer service skills.
- • Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
Full description
Salary: $2,300 – $2,700 per month
Job Description
- Provides on-site/ off-site support to end-users
- Provide L1/ L2 support to troubleshoot and solve technical problems
- Prompt response to queries via calls/ emails etc.
- Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests
- Coordination for employee user account administration, activation, changes, and terminations
Requirements:
- Strong communication and customer service skills.
- Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.