Alphaeus Pte. Ltd.
(Entry-Level | Fresh Grads Welcome) IT Support Engineer
Entry-level IT support engineer in Singapore's Central Region: first-line troubleshooting for desktop, LAN/WAN, infrastructure and voice issues, logging service requests, and handling user account administration. Salary SGD 2,400–2,600/month; fresh grads welcome and no prior IT experience required.
- Compensation
- SGD 2.4K–SGD 2.6K / mo
- Location
- Central Region
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- Minimum Nitec in any discipline
- Good communication and customer service skills
Nice to have
- Basic IT knowledge is an advantage; no prior IT experience required
Full description
Salary: $2,400 – $2,600 per month
Interested in technology and enjoy helping others? Build practical IT skills while gaining hands-on experience. We’re looking for enthusiastic individuals who are keen to learn and develop their skills in IT.
Key Responsibilities
- Respond promptly to queries via calls, email or fax.
- Assist with incident tracking and first-level troubleshooting for desktop, LAN, WAN, infrastructure and voice service issues.
- Log and follow up on IT service requests, escalating unresolved issues when necessary.
- Assist with user account administration, activation, changes and terminations.
Requirements
- Minimum Nitec in any discipline.
- Good communication and customer service skills.
- Basic IT knowledge is an advantage; no prior IT experience required.