Environmental Services Manager
- Compensation
- Not disclosed
- Location
- Mill Valley, CA, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Personal services
- Posted
Skills
Must have
- High school diploma or GED equivalent.
- Excellent customer service skills.
- After initial training, demonstrate ability to utilize supplies, tools and equipment properly.
- Must be capable of maintaining regular attendance.
- Demonstrates proficiency in clear and effective English communication, both verbal and written, coupled with a strong ability to comprehend and execute instructions accurately in various formats.
- Able to speak/understand Spanish is preferred but not required.
- Competent in use of computers particularly Microsoft Outlook, PointClickCare, WorxHub or must have the ability to become proficient quickly with training.
- Able to handle highly confidential information.
- Professional telephone skills and ability to handle referral calls effectively and efficiently.
Full description
Join our team at The Redwoods, where you can make a meaningful impact on individual lives. After more than 50 years as a local, nonprofit community in beautiful Mill Valley, we have a rich history of service and purpose. We take pride in providing excellent care for an active and diverse community of seniors. You'll find that every day presents an opportunity for a rewarding experience of caring and connection with a dedicated team and dynamic group of residents. As a mission driven organization, we ensure everyone receives vital programs and services regardless of their income. Enjoy competitive pay, first class health benefits, generous vacation and sick time, and a great work environment.
Be a part of something bigger - join us in making a genuine difference!
Salary Range: $80k to $100k (Depending on Experience)
Full Time - Exempt
Schedule: Sunday through Thursday- 6:30am to 3pmBenefits
- Medical Insurance: ZERO out-of-pocket expense for the employee – effective the first of the month following the hire date.
- Dental and Vision Insurance
- Paid Time Off: Sick days, personal days, vacation days and holidays.
- 403(b) Retirement Plan: Employer contribution/Union pension contributions.
- Additional Perks: Educational assistance & career development opportunities, longevity bonus program and low-cost meal program.
- For positions scheduled 24 or more hours per week.
Position Summary
Under direction of the Director of Facilities, provides support with the planning and organizing of the day-to-day activities/tasks of the department, which at times includes providing direction to departmental team members on prioritizing work assignments. This position is a customer-facing (e.g. residents, family members, and team members) team member and is expected to represent the department with professionalism and consistently utilize customer service principles during day-to-day work. Additionally, this position carries out special projects for the department as assigned by the Director of Facilities.
Primary Responsibilities
- Supports the maintenance management program:
- Takes calls from staff and residents and enters work requests into the WorxHub system. As part of this, assign appropriate levels of priority to tasks in need of completion.
- Providing training to staff and residents on the use of the WorxHub program.
- Assigns the Environmental Services (EVS) and Maintenance Technicians emergency/urgent/time-sensitive tasks to be completed.
- This position schedules vendors and contractors to carry out certain onsite work including but not limited to pest control and landscaping.