Epic Patient Access Analyst (Cadence/Prelude/RTE)

This is a remote position.

Superlanet is seeking an experienced Epic Patient Access Analyst with expertise in Epic Cadence, Prelude, Real-Time Eligibility (RTE), and Decision Trees to support strategic patient access initiatives for our healthcare client in Texas. This is a direct hire, primarily remote opportunity with quarterly travel required for onsite meetings, project milestones, and go-live support.

Responsibilities

• Designs, builds, configures, tests, and maintains Epic Patient Access applications, including Cadence, Prelude, Real-Time Eligibility (RTE), and Decision Trees.

• Configures and supports Real-Time Eligibility (RTE) workflows, including payer connectivity, eligibility verification, insurance response troubleshooting, and workflow optimization to improve front-end revenue cycle performance.

• Designs, builds, and maintains Epic Decision Trees to guide registration and scheduling staff through standardized workflows, ensuring accurate data collection, insurance verification, and compliance with organizational policies.

• Supports patient registration, appointment scheduling, insurance verification, referrals, and patient throughput workflows.

• Serves as the liaison between Patient Access operations, Revenue Cycle leadership, Information Technology, Epic stakeholders, and third-party vendors to resolve issues, implement enhancements, and support operational initiatives.

• Provides end-user support, troubleshoots application issues, coordinates software updates, and supports system optimization.

• Creates and executes test plans, validation scripts, and integrated testing for application changes, upgrades, and new functionality.

• Collaborates with technical teams to identify infrastructure, interface, and integration issues impacting Patient Access workflows.

• Supports ongoing Epic upgrades, optimization initiatives, regulatory changes, and change management activities following ITIL best practices.

Required Qualifications

• Epic Cadence and Prelude Certifications required.

• Epic Real-Time Eligibility (RTE) Certification or experience PREFERRED

• Minimum 3 years of Epic Patient Access analyst experience, including Epic Cadence and Prelude build, configuration, implementation, testing, and production support.

• Demonstrated experience configuring and optimizing Real-Time Eligibility (RTE) workflows, including payer connectivity, eligibility response troubleshooting, and insurance verification processes PREFERRED

• Experience designing and maintaining Epic Decision Trees to support registration, scheduling, and patient access workflows.