eReader Quality Assurance Intern (12-month contract)

Job Description:

Here at Rakuten Kobo Inc., our mission is to make reading lives better. We stand for readers. We also stand for our employees – from interns and co-ops to permanent staff – and support their growth and development. Whether you are a student at the start of your career or a professional carving a different path, our early careers opportunities are built with you in mind – with experiences tailored to your individual skills and interests.
We offer a start-up environment, interesting and engaging work within the technology and publishing industries, and a group of friendly and talented individuals. Additionally, our employees rank us highly in terms of commitment to work-life balance and a company culture committed to caring for our employees.
If you’re looking for a company that inspires passion, personal, and professional growth – join Kobo and come help us on our mission of making reading lives better.

The Role:

Rakuten Kobo's eReader team is looking for a QA Intern, starting in January 2027, to help deliver high-quality software and reading experiences across our eReader platform. You will work closely with QA Engineers, Software Developers, Product Managers, and other cross-functional partners to validate new features, investigate issues, and support testing activities throughout the development lifecycle.

In addition to hands-on testing, this role plays an important part in maintaining our test infrastructure and device ecosystem. You will help ensure teams have access to the devices, software builds, tools, and supporting equipment required to efficiently develop and test Kobo products.

This position provides practical experience in software quality assurance, device testing, troubleshooting, and test environment management while building a strong foundation for future careers in QA Engineering, Software Development, or Test Automation. Note that this role is hybrid, with 3 days per week at the Toronto office.

Responsibilities:Software Quality Assurance

• Execute functional, regression, integration, and system testing on eReader software and devices.
• Create, maintain, and execute test cases and test plans for new and existing features.
• Document, track, and verify software defects with clear reproduction steps and supporting information.
• Validate bug fixes and help identify potential quality risks prior to release.
• Participate in feature reviews and testing discussions to develop an understanding of quality expectations and release criteria.
• Collaborate closely with QA Engineers and developers to investigate issues and improve overall product quality.
• Contribute to continuous improvement of testing practices, documentation, and team processes.

Test Lab & Device Management