ERP Systems Administrator (Epicor Eclipse)

Join one of Northern California's fastest-growing independently owned distributors. Alameda Electrical Distributors & California Service Tool is seeking a full-time ERP Systems Administrator (Epicor Eclipse). While the preferred location is Hayward, CA, this position can be 100% remote.

In this role, you'll be the primary owner of the Eclipse ERP system across both of our divisions, keeping our data accurate, our systems running smoothly, and our teams supported as we continue to grow.

About Us:

As a growing, independently owned company, we move with speed, stay close to our customers, and empower our teams to make decisions that drive results. Over the past decade, Alameda Electrical Distributors & California Service Tool has grown to 15 locations across Northern and Central California, and we are proud to now be open in Sparks, Nevada.

Ranked among the top 100 companies in our industry nationwide, we operate under two trusted brands and specialize in tools, safety, specified products, electrical supplies, alternative energy, and automation. Our core customers include commercial and industrial contractors, as well as facility and OEM clients who rely on our expertise and reliability to keep their businesses moving forward.

What sets us apart isn't just what we do — it's how we do it. We operate with a hands-on, collaborative approach where leaders are accessible, ideas are welcomed, and execution matters.

What You'll Do:

• Own Eclipse system configuration, including control records, branch setup, and system-wide parameters, and manage release upgrades and patches from testing through cutover
• Serve as the primary contact with Epicor support, opening, tracking, and escalating cases
• Provision and deprovision Eclipse users, maintain role-based security templates, and run quarterly access reviews
• Onboard and maintain EDI trading partners for customers and suppliers, monitor the EDI queue daily, and resolve rejected transactions
• Own the product file across both divisions, including new item setup, product attributes, content feeds, and data quality audits
• Build and maintain Report Writer reports, administer Phocas dashboards and data feeds, and produce recurring operational and financial reporting
• Support warehouse systems, including RF scanning, label printers, physical inventory, cycle counts, and month-end and year-end close
• Provide tier-2 support for Eclipse issues escalated from branches, and develop training materials and system documentation
• Lead change management for Eclipse, including request intake, testing, sign-off, and a change log for configuration, security, and pricing changes
• Manage relationships with Epicor, the EDI provider, and Phocas, and support ERP disaster recovery planning