World Wide Technology Holding, LLC
EUC Engineer - Vulnerability Management
- Compensation
- Not disclosed
- Location
- La Ribera, Belen, Heredia, Costa Rica
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 3+ years
- Category
- Security
- Posted
Skills
Must have
- Bachelor’s Degree in Arts/Sciences (BA/BS) Information Technology, Information Systems, or Computer Science preferred.
- A minimum of 5 years' progressive experience in a related field preferred
- 3 years or greater experience in system administration
- Experience troubleshooting end-user hardware, software, and driver issues
- Adept at learning new skills and cutting-edge technologies on the fly
- Strong customer service skills
- Accomplished scripting with at least one language, i.e. PowerShell, Batch, Shell, or Python
- Expert OS administration and configuration skills for Windows
- Expert OS administration and configuration skills for macOS
- Experienced with Agile Frameworks and Methodologies
- Experienced with Cloud services in Azure
- Experience using AI to assist in development
- Accomplished with command-line interfaces
- Accomplished with an Enterprise Mobility Management (EMM) tool such as Intune, Workspace ONE, or JAMF
- Expert in Packaging Software for mass deployment.
- Experience creating and managing relationships with Vendors
- Experience at creating automation by interfacing with APIs and using tools like Ansible and ServiceNow and AI.
Nice to have
- Relevant certifications (Microsoft Certified: Endpoint Administrator Associate, CompTIA Security+, VMware Certified Professional Digital Workspace (VCP-DW) or VMware Certified Technical Associate End-
Full description
Qualifications:
- Bachelor’s Degree in Arts/Sciences (BA/BS) Information Technology, Information Systems, or Computer Science preferred.
- A minimum of 5 years' progressive experience in a related field preferred
- 3 years or greater experience in system administration
- Experience troubleshooting end-user hardware, software, and driver issues
- Adept at learning new skills and cutting-edge technologies on the fly
- Strong customer service skills
- Accomplished scripting with at least one language, i.e. PowerShell, Batch, Shell, or Python
- Expert OS administration and configuration skills for Windows
- Expert OS administration and configuration skills for macOS
- Experienced with Agile Frameworks and Methodologies
- Experienced with Cloud services in Azure
- Experience using AI to assist in development
- Accomplished with command-line interfaces
- Accomplished with an Enterprise Mobility Management (EMM) tool such as Intune, Workspace ONE, or JAMF
- Expert in Packaging Software for mass deployment.
- Experience creating and managing relationships with Vendors
- Experience at creating automation by interfacing with APIs and using tools like Ansible and ServiceNow and AI.
Preferred Qualifications:
- Relevant certifications (Microsoft Certified: Endpoint Administrator Associate, CompTIA Security+, VMware Certified Professional Digital Workspace (VCP-DW) or VMware Certified Technical Associate End-User Computing (VCTA) or similar)
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
- Additional Perks: Employee Assistance Program, Employee Discount Program and more!
Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!