Events Supervisor

Are you passionate about delivering
exceptional service and creating memorable experiences? We have an exciting
opportunity for an Events Supervisor to join our highly successful team at
Haymarket Hotel, part of the prestigious Firmdale Hotels.

Firmdale Hotels is renowned for its unique
design, vibrant atmosphere, and exceptional hospitality. Our award-winning
hotels are located in the heart of London and New York, each offering a
distinctive blend of comfort, style, and service. At Firmdale, we pride ourselves
on our commitment to excellence and our dedicated team who make it all
possible.

As an Events Supervisor, you will play a
pivotal role in ensuring our guests receive inspirational service during their
events. You will work closely with our Events team, demonstrating your
exceptional attention to detail, organisational prowess, and interpersonal
skills. Your confidence and strong communication abilities will be key in
engaging with guests and leading your team to success.

Responsibilities:

• Supervise and coordinate the setup and execution of events, ensuring all

details meet the highest standards.

• Provide exceptional customer service, acting as the main point of

contact for guests and addressing any needs or concerns promptly.

• Lead, motivate, and support your team, fostering a positive and

collaborative working environment.

• Ensure all event spaces are prepared and maintained to the highest level

of cleanliness and organisation.

• Collaborate with other departments to ensure seamless event operations

and guest satisfaction.

• Continuously seek opportunities to enhance the guest experience and

improve event processes.

What you Need:

• Proven experience in supervising a team, preferably in events or

hospitality.

• A passion for delivering exceptional customer service and a keen eye for

detail.

• Confidence in your communication skills and the ability to engage with

guests and team members effectively.

• Strong organisational skills and the ability to multitask in a

fast-paced environment.

• A positive, can-do attitude and a proactive approach to problem-solving.

What We Offer:

• We

offer a competitive salary plus service charge and benefits to be discussed at
venue

• Access

to Stream our financial wellbeing app. Stream your accrued earnings before pay
day, benefit from everyday savings and real time financial coaching.

• Health

cash plan (including contributions towards dental, optical, alternative and
complementary therapies)

• Discounted

cinema tickets, gym membership, travel, retailers and restaurants

• Complimentary

meals on shift

• Referral

bonus scheme for recommending top talent

• Flexible

scheduling without split shifts

• Dry

cleaning service for work attire and discounted personal dry cleaning

• Enhanced

holiday allowance based on length of service

• Season

ticket loan for convenient commuting

• Ongoing

training, professional development, and fully funded English lessons

• Regular

social events, team activities, and fitness sessions

• Benefits

like cycle to work scheme and annual long service awards

• One

allocated paid day per year for volunteering work

• Exclusive

discounts at Design Hotels, staff sales, spa discounts, and product perks

• And

much more!!

**About
Us**

Housed
in a landmark Regency building designed by the legendary architect John Nash - of
Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is
one of London's most elegant addresses. Inside, the generous proportions of
Georgian architecture are combined with bold colour, rich pattern and
contemporary art, creating an atmosphere that is as inspiring as it is
welcoming.

Situated
in the heart of the West End, moments from the city's finest theatres, museums,
restaurants and landmarks, Haymarket Hotel is a place where history and
creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom
Townhouse, the hotel offers guests distinctive stays with scope for creativity
and award-winning hospitality. To work here is to be part of a team that takes
real pride in their surroundings and in delivering warm, memorable experiences
for every guest.

You'll be joining a
team whose Awards and Accolades speak for themselves:

• Sunday

Times Best Places to Work 2024, 2025 & 2026

• Two

Michelin Keys, 2024, 2025

• Top-Rated

Tablet Hotels of All Time, 2025

• Condé

Nast Traveller 'Triple Crown', 2026

• One

AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025

• AA

Breakfast Award, Brumus Bar & Restaurant, 2025

You can see a full list
of our awards and accolades here:

Firmdale Hotels was
founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today,
Firmdale has grown to include hotels and private residences across London and
New York as well restaurants, bars, spas, an online shop, interior design
studio and Laundry facility.

Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum
and Immigration Act 1996, we do require all applicants to have the eligibility
to live and work in the United Kingdom. Documentation will be required at
interview stage.