Executive Assistant / Appointment Setter

Job Title: Executive Assistant / Appointment Setter
Location: Remote
Schedule: Full-time | 9:00 AM - 6:00 PM Mountain Standard Time
Salary: Negotiable based on experience

Lago is looking for a proactive Executive Assistant / Appointment Setter to support our sales and marketing operations. This role focuses on managing leads and client interactions inside HighLevel, assisting, and handling social media scheduling for the company.

The ideal candidate is highly organized, tech-savvy, and comfortable managing both administrative tasks and lead engagement in a fast-paced environment.

Role Overview

• 75% Client-Facing Responsibilities: Making calls, sending messages, and setting appointments for real estate agents (e.g., showings, initial reviews, and consultations) using leads provided through paid ads and other channels.

• 25% Administrative & Social Media Support: Scheduling social media posts in bulk (2–3 times per month) and providing general administrative assistance.

You will function as an assistant to an Account Manager and the client team, ensuring leads are contacted promptly and appointments are scheduled efficiently.

Key Responsibilities

Lead Management & Appointment Setting

• Respond to leads and inquiries inside HighLevel, ensuring timely and professional communication.
• Move qualified leads to agents and coordinate follow-ups.
• Schedule appointments and manage agent calendars as needed.
• Maintain accurate lead and contact records in HighLevel.

Administrative & Social Media Support

• Schedule and manage social media posts for clients inside HighLevel.
• Assist with campaign management, reminders, and task tracking.
• Support executives and agents with administrative tasks, including reporting and documentation.

Collaboration & Process Management

• Coordinate with sales agents to ensure smooth lead handoffs.
• Collaborate with marketing and operations teams to maintain consistent workflows.
• Identify opportunities to improve processes and increase efficiency.