Executive Director, Chief of Staff, Global Development Operations
- Compensation
- Not disclosed
- Location
- Boudry - CH
- Work setup
- Not specified
- Seniority
- C level
- Employment
- Not specified
- Experience
- Not specified
- Category
- Operations
- Posted
Skills
Must have
- Deep Clinical Development and/or global clinical trial operations experience (strongly preferred), with demonstrated understanding of end-to-end trial execution, country and site delivery, and cross-f
- Degree in Life Sciences or Business Management, and/or advanced degree in related discipline preferred (e.g., PhD, MS, MBA)
- 10-15 years of experience with the Pharmaceutical industry (preferred)
- Business operations experience and familiarity with divisional management preferred
- Demonstrated people leadership experience, including hiring, developing, and leading direct reports in a global, matrixed organization
- Experience as Chief of Staff and experience with portfolio management and reporting.
- Experience in developing portfolio and program strategy
- Experience leading or supporting large-scale organizational transformation and change, ideally including new operating model design and adoption of digital or AI-enabled ways of working
- Experience operating across a global footprint, with awareness of regional and country-level delivery, regulatory, and quality considerations
- Display understanding of the drug development process and the roles that each function plays in design and execution of programs
- Demonstrated strength in partnering with business leaders to assess critical needs and performance, developing, and effectively managing plans and initiatives, and delivering business outcomes.
- Comfort in agile work environment and capable of bringing structure to vaguely defined problems while using creative yet pragmatic problem-solving approaches.
- Initiative-taking, organized, and promoter of diversity and inclusivity.
- Highly effective verbal and written communication skills; strong change & stakeholder management skills
- Ability to build relationships and influence and drive organizational engagement across functions and sites.
- Excellent communication and people skills, with the ability to interface with a broad range of internal and external stakeholders at all levels of the organization.
- Excellent influencing and negotiating experience and capabilities in a matrix environment.
- Excellent project management and execution skills and can manage multiple projects and prioritize as needed. Ability to plan and conduct projects within a multi-disciplinary environment.
Full description
At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
Position Summary
Serves as the Chief of Staff and strategic thought partner to the Head of Global Development Operations (GDO), with accountability for shaping strategy, driving the GDO transformation agenda, and ensuring disciplined operational execution across the global organization.
GDO owns the delivery of the BMS portfolio — predictably, with quality, through an agile, AI-enabled, and integrated global development organization. This role goes beyond coordination to actively define priorities, challenge thinking, and guide decision-making across GDO's global footprint. Translates GDO and Drug Development strategy into clear, actionable plans, ensures alignment across therapeutic areas, countries, and functions, and drives execution with a focus on delivery, quality, risk, and impact. Works with and is accountable to the GDO Leadership Team (GDO LT) to define priorities, establish work plans, and drive workstreams supporting the five shifts underway: pooled resources to embedded therapeutic area depth; broad presence to an optimized country footprint; scattered ownership to enterprise quality; manual process to AI-enabled delivery; and internal focus to patient and site orientation. Partners closely with Global Trial Management and Trial Leadership, Transformation & Innovation Operations, Quality and Compliance, and cross-functional stakeholders to ensure strategic clarity, operational rigor, and end-to-end visibility across the delivery continuum.
Key ResponsibilitiesShape Strategy & Direction
- Act as a trusted advisor and thought partner to the GDO Head and the GDO LT; help shape strategy, priorities, and key decisions
- Drive development of the GDO strategy and roadmap, annual objectives, and enterprise alignment (Drug Development LT, BMS LT, Board of Directors as needed)
- Identify delivery risks, trade-offs, and opportunities across the portfolio and global footprint, and proactively frame strategic options
- Lead Delivery Insight & Prioritization
- Provide end-to-end visibility across the delivery continuum, from study start-up through close-out, for early and late development
- Establish a single source of truth from the frontline to leadership, with consistent delivery metrics on timelines, enrollment, quality, and cost
- Assess delivery status, risks, and systemic challenges to execution across therapeutic areas and countries