Executive Director

POSITION: Executive Director

REPORTS TO: Chief Operating Officer

FLSA: Exempt

OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

POSITION SUMMARY:

The Executive Director is responsible for the efficient operations and overall management and direction of the day-to-day functions of the property in accordance with state and local standards, guidelines, and regulations.

RESPONSIBILITIES:

• Supports the mission, vision and goals of the organization, upholding and promoting company culture and vision.
• Assumes the administrative authority, responsibility, and accountability of directing the overall management and control of the activities and programs of the property, its residents and financial assets. Delegates administrative authority and responsibility for day-to-day operations to personnel in charge with absent from property.
• Recruits, hires, evaluates, coordinates, motivates, monitors performance, schedules and supervises staff in accordance with company Policy.
• Ensures staff evaluations, merit pay increases, reprimands, disciplinary actions, and terminations are conducted fairly and in compliance with company policy and state laws. Ensures that disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, handicap, or marital status.
• Develops an administrative plan and procedures to ensure clear definition of lines of responsibility, equitable workloads, and adequate supervision of all employees.
• Consults with department directors concerning the operation of their departments to assist in eliminating/correcting problem areas and/or improvement of service.
• Arranges for coverage for department head job duties during their absence either through delegation or personal completion of duties.
• Promotes and protects residents’ rights and treat residents with dignity and respect.
• Demonstrates the ability to remain calm under stressful conditions.
• Applies sound fiscal management skills to development, management, and adherence to budget for timely, accurate, comprehensive fiscal reports.
• Ensures management team complies with their continuing education program requirements.
• Assures implementation of all operating and financial controls required under company policy. Considers all expenditures within the constraints of budget. Supervises maintenance of financial records, including billing and accounts receivable.
• Responsible to the Regional Director of Operations for resident census and any other requested/required reports.
• Maintains the physical property and services necessary to support the safety, health and well- being of the residents accepted for admission. Assure that residents are accepted at appropriate level for property licensure.
• Ensures provision of services to the residents with appropriate regard for the residents’ physical and mental well-being and needs, including those services identified in the residents’ pre-admission appraisal.
• Represents the property in dealing with outside agencies, including governmental agencies. Participates in property surveys (inspections) made by authorized government agencies.
• Reviews and develops a plan of correction of deficiencies noted during survey inspection.
• Interprets the property’s policies and procedures to employees, residents, family members, visitors, government agencies, etc. as necessary.
• Develops a strong referral development program by serving as primary liaison with and taking a leadership role in the community regarding aging and dementia issues.
• Develops and is responsible for continuous quality improvement at the Community.
• Recognizes and responds to changes in the senior and dementia care industries and responds appropriately.
• Responsible for the workplace safety including, but not limited to, active Safety Committee, adherence to all OSHA requirements, proper safety training for all employees, Quality Assurance meetings, Disaster Plan, monthly fire/disaster drills, and management of the workers’ compensation injuries.
• Complete all hours of state mandated continuing education each year.
• Promotes and displays a spirit of teamwork in performance of daily duties through cooperative interactions with co-workers and other departments.
• Supports a positive and professional image through actions and dress.
• Promotes the property in a positive manner and effectively communicate the organization’s values to residents, visitors, co-workers, and the community.
• Takes ownership of sales leader of the Community, drives census, professional referrals, and sales and marketing plan.
• Maintains a safe and secure environment for all staff, residents and guests, following established safety standards.
• Performs other duties consistent with the position as assigned.