Executive Director Office of Human Capital Services

The Veterans Benefits Administration Office of Human Capital Services (HCS) is a multifaceted and customer-centric division that manages the process of the employee life cycle. HCS provides services to meet the unique needs of employees. The Executive Director, HCS is a top executive and provides leadership and oversight of geographically-dispersed technical and administrative professionals in the areas of human resource management, talent acquisition and employee training and development.

The position is in the Office of Human Capital Services (HCS), Veterans Benefits Administration and reports to the Deputy Chief of Staff, VBA. Responsibilities include, but not limited to: 1. Maintains a Human Capital Plan and directs Human Capital management through strategic alignment, leadership and knowledge management, results-oriented performance culture, talent management, and accountability. 2. Align human capital management with the Human Capital Accountability Framework to drive organizational effectiveness. 3. Develops, deploys, and assesses a full range of short and long term human capital solutions, programs and proactively seeks solutions and approaches to serve the needs of VBA. 4. Advises and assists the Under Secretary for Benefits and other senior officials in carrying out VBA's responsibilities for, selecting, developing, training and managing a high-quality, productive workforce in accordance with merit system principles. Serves as chief policy advisor on all human capital management issues and shares responsibility and accountability for VBA's performance and mission results. 5. Develops and aligns practices, strategies, and tools designed to recruit, manage, train, and develop the organization's workforce to maximize productivity and drive success and continuous process improvement.