Executive Director, Public Sector Information Security & Compliance Officer
Leads public-sector cybersecurity and compliance programs, ensuring adherence to frameworks like FedRAMP, NIST 800-53, and CMMC for federal/state clients and regulated industries. Oversees risk management, incident response, and executive stakeholder engagement.
- Compensation
- Not disclosed
- Location
- US-TX-Austin
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 5+ years
- Category
- Security
- Posted
Skills
Must have
- 10+ years of experience in information security, compliance, or risk management
- 5+ years of leadership experience managing security and compliance teams
- Deep expertise in FedRAMP, NIST 800-53, CMMC, and government regulatory frameworks
- Experience supporting Health Benefit Exchanges (ARC-AMPE) and/or regulated industries such as tolling
- Strong understanding of cloud security, continuous monitoring, and authorization processes
- Bachelor’s degree in Cybersecurity, Information Technology, or related field (Master’s preferred)
- Proven ability to engage with executive stakeholders and influence business decisions
- Strong communication, leadership, and strategic planning capabilities
Nice to have
- Relevant certifications such as CISSP, CISM, CISA, or CGRC
Full description
Executive Director, Public Sector Information Security & Compliance Officer
TTEC is a global leader in customer experience, engagement, and growth solutions. Our Public Sector Security & Compliance team supports federal, state, and regulated industry programs by ensuring adherence to cybersecurity frameworks and regulatory requirements across cloud and enterprise environments.
Public Sector Security & Compliance Team
This team is responsible for implementing and overseeing compliance with federal and state cybersecurity frameworks including FedRAMP, NIST SP 800-53, CMMC, ARC-AMPE (Health Benefit Exchanges), and other regulatory standards. The team also supports regulated industries such as tolling and transportation systems.
What You’ll Be Doing
- Provide executive leadership and strategic direction for Public Sector information security and compliance programs.
- Oversee compliance with FedRAMP, NIST 800-53, CMMC, ARC-AMPE, and other federal/state regulatory frameworks.
- Lead and manage direct reports including Information Security Advisors and Technical Security Engineers.
- Drive risk management strategy including assessments, mitigation planning, and reporting to executive leadership.
- Ensure continuous monitoring, authorization, and recertification activities for regulated environments.
- Serve as executive liaison with internal stakeholders, auditors, regulatory bodies, and clients.
- Oversee contract security requirements including SOWs, MSAs, and client agreements to ensure compliance obligations are met.
- Lead incident response coordination and ensure alignment with enterprise security operations and resiliency teams.
- Establish governance processes for Significant Change Requests (SCR) , POA&M management, and audit readiness.
- Support business growth by aligning compliance initiatives with revenue-generating programs in public sector and tolling industries.
What You Bring to the Role
- 10+ years of experience in information security, compliance, or risk management.
- 5+ years of leadership experience managing security and compliance teams.
- Deep expertise in FedRAMP, NIST 800-53, CMMC, and government regulatory frameworks.
- Experience supporting Health Benefit Exchanges (ARC-AMPE) and/or regulated industries such as tolling.
- Strong understanding of cloud security, continuous monitoring, and authorization processes.
- Proven ability to engage with executive stakeholders and influence business decisions.