Executive Director

Supervisor: Board of Directors

Employment: Full time, Exempt (40hrs/week) with occasional weekend hours

Location: Multnomah and Clackamas Counties, primarily working onsite, with offsite meetings and events

Travel: Some travel may be required

ABOUT THE POSITION:

At Quest Center, the Executive Director serves as the organization's primary executive and is deeply engaged in daily operations, working in partnership with and reporting to the Board of Directors. The Executive Director leads the organization's programs, operations, fundraising, advocacy, strategic planning, public engagement, and partnerships.

As Executive Director, you will provide strategic leadership to advance Quest Center's mission and to strengthen our community of staff, clients, and partnerships. In collaboration with key stakeholders, you will advance the strategic plan, uphold Quest Center's values and principles, and ensure long-term organizational health, sustainability, and success.

You will be a dedicated, inspiring, and committed leader who addresses the needs of today, while balancing the possibilities of tomorrow.

Quest Center seeks a leader who balances strategic vision with operational engagement, values collaboration over hierarchy, and fosters a culture of trust, accountability, transparency, and continuous learning. The successful candidate will be comfortable navigating complexity, building community partnerships, supporting staff development, and leading the organization through both opportunities and challenges while remaining grounded in Quest Center's mission and values. Experience fostering constructive labor-management relationships and working collaboratively with employee representatives is strongly preferred.

PRIMARY RESPONSIBILITIES & OVERSIGHT:Organizational Leadership

• Enhance and sustain a healthy, accountable, inclusive organizational culture aligned with Quest Center's mission and values;

• Lead, develop, evaluate, and retain the senior leadership team;

• Develop and maintain effective systems for staff performance management, professional development, succession planning, and organizational communication;

• Ensure that appropriate human-resource policies and practices are maintained throughout the organization;

• In collaboration with the Board of Directors and Quest Center leadership, lead the implementation of Quest Center’s strategic direction by establishing annual priorities, measurable goals, budgets, and implementation plans, and ensure accountability, monitor progress, and report outcomes to the Board of Directors and organization;

• Provide leadership and oversight to managers and staff, directly supervising our Executive, Development and Communications, and Advocacy teams;

• Evaluate the effect of external forces on Quest Center and recommend long range plans that support Quest Center’s mission;

• Support effective Board governance through transparent communication on organizational performance, finances, risks, and significant developments; provide information to guide informed decision-making; collaborate on strategy; implement Board-approved policies; support Board and committee functions; and maintain clear boundaries between governance and management;

• Provide oversight, leadership, and mentorship to managers across all programs and departments;

• Set the standard and tone for management and mentorship at Quest Center; and

• Lead by example with internal policies, procedures, communications, collaborations, conflict resolution, and growth.

Financial Oversight and Fundraising

• In collaboration with the leadership and Development and Communications teams, provide strategic leadership for fundraising and resource development efforts, including grants, sponsorships, donor engagement, planned giving, and partnership development;

• Review and collaborate with the Finance Team on Monthly, Quarterly, and Annual reports; and

• Oversee annual budgeting, financial forecasting, cash flow, financial controls, audits, and financial risk management; ensure grant and contract compliance, support revenue diversification and long-term financial sustainability, and ensure regular reporting of financial performance and risks to the Board of Directors.

Community Engagement, Advocacy, & Partnerships

• Build on established community relationships and partnerships while fostering new ones;

• Advocate for Quest Center community members and programs in collaboration with our Community Affairs & Policy Officer;

• Serve as the primary public representative of Quest Center;

• Maintain positive working relationships with Multnomah County, Clackamas County, TriCounty, and other governmental and funding organizations; and

• Represent Quest Center at public meetings, official proceedings, community events, professional organizations, and other community outreach opportunities.

Programs & Events

• Participate in the selection, organization, and planning of organizational events and fundraisers as a member of the Events Committee; and

• Ensure organizational events and programs align with Quest Center’s mission, branding, and strategic priorities.

Organizational Administration

• Review and sign contracts, insurance policies, grants, and organizational records;

• Ensure Quest Center maintains effective systems for regulatory compliance, organizational risk management, licensing, contractual obligations, privacy and confidentiality, quality assurance, and adherence to applicable federal, states, and local requirements;

• Ensure significant compliance and organizational risks are promptly communicated to the Board of Directors; and

• Monitor organizational performance and recommend improvements when needed, in collaboration with the Executive Team and Leadership.