Executive, Partner Sales (Taxi)

Job Purpose

We are seeking driven and people-oriented Partner Sales Executive to grow our Taxi fleet by onboarding new driver-partners into our Taxi leasing programmes. The role focuses on Taxi driver-partner acquisition, sales conversion, and relationship building, supporting the end-to-end recruitment and onboarding of drivers for the vehicle fleet, with a focus on Taxis.

This role is responsible for daily sales operations, partner engagement, customer service, and ensuring a high hired-out rate of vehicles, with a focus on Taxis.

ResponsibilitiesPartner Acquisition & Sales

• Proactively source and acquire new drivers through walk-ins, leads, referrals, outreach activities and ground engagement

• Understand driver needs and recommend suitable vehicle or leasing solutions

• Explain leasing packages, rental structures, incentives, and onboarding requirements clearly to prospective drivers

• Follow up promptly on sales leads and convert enquiries into confirmed hirers through effective sales engagement

• Manage sales leads through CRM or internal systems and maintain accurate records of customer interactions and status updates

• Achieve monthly individual acquisition, conversion KPIs

Customer Engagement & Onboarding Support

• Build trust and maintain professional relationships with prospective drivers

• Own the driver journey from first enquiry to successful onboarding, act as primary contact during the first 1 month of driver’s tenure

• Address enquiries relating to rental terms, payment cycles, and operational policies

• Resolve any feedback and complaints with a strong service first approach

• Guide drivers through documentation, system setup, and vehicle collection

• Coordinate with operations and support teams to ensure smooth vehicle collection

• Ensure compliance with company policies and regulatory requirements

Market Insights & Feedback

• Gather and provide feedback on driver concerns, market conditions, and competitor offerings

• Support continuous improvement initiatives for driver acquisition campaigns, sales processes, and customer experience

Planning & Reporting

• Prepare and present sales performance reports, forecasts and pipeline updates

• Maintain proper documentation for driver-partner applications and onboarding files

• Any other ad hoc duties as assigned

Qualifications & Work Experience

• Diploma or other equivalent qualification

• At least 2 years of sales experience (preferably in mobility/automotive/Taxi industry).

• Strong communication and persuasion skills

• Comfortable engaging frontline driver community

• Sales-driven with strong follow-up discipline and ownership mindset

• Comfortable working in a fast-paced and dynamic environment

• Minimum 1 year of safe driving experience (possession of a valid Class 3/3A driving license)

Skills

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Proficient in Microsoft Office Suite.

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Excellent organisational and multitasking abilities

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Skilled in navigating and coordinating with internal teams and external stakeholders.

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Collaborative mindset with a focus on team success