Experience IT Systems Administrator

Arcadion is looking for an experienced Level 2 - technical support engineer who thrive on tackling diverse challenges in unique environments. Working in teams, the ideal candidate will directly contribute to operations via the timely delivery of technical solutions in support of the service delivery and operations team. You will have the opportunity to contribute and influence project deliverables that support technical operations, including the collection, processing, and analysis of data in support of Arcadion investigations.

Successful candidates will benefit from continuous learning where your technical skills will be developed, maintained and enhanced. In addition, you will be exposed to specialized security, cloud, infrastructure and application related technologies.

The technical support engineer's main responsibilities:

• Support, design, develop, enhance, and implement computer application systems and programs.

• Evaluate the performance of existing computer systems, plan and direct upgrades and improvements, troubleshoot problems / test and resolve issues.

• Provide recommendations to enhance IT systems and services.

• Support, administer, configure, and install software and hardware products and systems.

• Implement new products or upgrades in a network operating system environment by determining the feasibility, the cost / benefit, assessing the impact to all clients.

• Liaise with clients (including senior management and executive), partners and external vendors to resolve issues and recommend next steps.

• Develop, evaluate and test new technologies.

• Responsible for providing 24/7 first tier management and support.

• Provide access to all IT network services.

• Responsible for ensuring changes to the IT infrastructure.

• Responsible for Configuration Management.

Solid working experience in most of the following:

• IP Networking basics: TCP/IP, Subnetting, IP Packet flow, OSI layers; • Routing technologies: OSPF, ISIS, BGP, MPLS (L2 & L3 VPN), RSVP, LDP, Multicast protocols (IGMP, PIM), Traffic Engineering;

• Switching and Data Center technologies: VLAN/Trunking, STP, RSTP, VSTP, VXLAN/EVPN, IP-Fabric

• Working experience with traffic generators and network protocols analysis tools

• Strong problem-solving and troubleshooting skills, applicable to large and complex network scenarios

• Juniper Products like MX, PTX, QFX, EX, and SRX will be given preference

• Fortinet, Aruba, Dell network products