Experienced Service Technician

Experienced Service TechnicianFinnin FordAbout Finnin Ford

At Finnin Ford, we’ve proudly served the Dubuque community for over 40 years, delivering exceptional automotive service and customer satisfaction. As a family-owned dealership, we believe in building relationships, not just selling vehicles. Our mission is to create a positive experience for both our customers and employees, fostering a supportive and professional environment where team members can thrive and grow.

Job Description

Finnin Ford is seeking a skilled and dependable Experienced Service Technician to join our growing service team. This is a great opportunity for an A or B-level technician looking for a stable, well-equipped shop with a strong customer base and steady workflow. You’ll be responsible for diagnosing, repairing, and maintaining a wide range of vehicles, with a focus on quality, efficiency, and customer satisfaction.

Job Type & ScheduleJob Type: Full-Time
Schedule: Monday – Friday, some Saturdays may be required
Pay: $50,000 - $100,000 Based on experience and certifications

Key Responsibilities

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Diagnose and repair various automotive systems including engine, transmission, electrical, brakes, suspension, HVAC, and more

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Perform thorough inspections and identify potential issues or safety concerns

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Accurately document work performed and parts used in dealership systems

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Communicate clearly with service advisors about findings, estimates, and repair timelines

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Complete warranty and customer-pay repairs to manufacturer specifications

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Maintain up-to-date knowledge through Ford certification programs and technical bulletins

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Follow safety procedures and maintain a clean, professional work area

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Support less experienced technicians and foster a collaborative team environment

Qualifications

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Experience: 2+ years of experience in automotive diagnostics and repair

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Education: High school diploma or equivalent required

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Certifications: ASE certifications and/or Ford factory training preferred

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Technical Skills: Strong understanding of diagnostic tools, service software, and repair procedures

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Work Ethic: Dependable, detail-oriented, and committed to quality workmanship

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Communication: Able to communicate clearly with both teammates and customers

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Team Player: Willing to collaborate and assist with shop-wide goals

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License: Valid driver’s license with clean driving record

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Physical Requirements: Ability to lift up to 50 lbs and stand for extended periods

Why Join Finnin Ford?

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Be part of a well-established, community-focused dealership with a strong local reputation

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Work in a clean, modern shop with up-to-date tools and technology

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Ongoing training and development through Ford Motor Company and in-house programs

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Supportive leadership and clear path for career advancement within the service department

Benefits

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Competitive hourly wage

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Health Insurance

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401(k) with employer match

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Paid time off and holidays

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Uniforms provided

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Employee discounts on vehicles, service, and parts

Equal Opportunity Employer Statement

Finnin Ford is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law. We believe that diversity makes us stronger and strive to build a workplace where everyone feels respected and empowered.