Expert Software Engineer- Workday HCM

Veradigm is seeking a highly experienced Workday HCM Functional Consultant to join our Applications Management IT team. This is a senior individual-contributor role with broad ownership across the Workday HCM platform — spanning day-to-day administration, system enhancements, release management, and end-user support.

The ideal candidate brings deep hands-on Workday expertise, a consultative mindset, and the business acumen needed to translate complex organizational requirements into scalable, maintainable Workday solutions. You will serve as a trusted advisor to business stakeholders and a subject-matter expert within the IT team, driving quality, stability, and continuous improvement across Workday HCM.

HCM Administration & Configuration

• Serve as the primary Workday HCM administrator for Core HCM, Absence Management, Learning, Payroll Interfaces, Time Tracking, and Business Process Configuration.
• Lead functional analysis, design, and hands-on configuration of Workday HCM modules to meet evolving business requirements.
• Design, build, and optimize Workday business processes, security roles, condition rules, and reporting structures.
• Configure and maintain calculated fields, custom reports, and dashboards to support operational and strategic decision-making.

Stakeholder Engagement & Solutioning

• Partner with HR, Finance, Operations, and other business stakeholders to gather, document, and validate system requirements.
• Translate business needs into clearly scoped Workday configuration solutions, articulating design trade-offs and recommendations.
• Serve as the liaison between business stakeholders and technical delivery teams to ensure end-to-end solution integrity.
• Provide expert guidance on Workday capabilities and constraints to inform business process design decisions.

Release Management & Continuous Improvement

• Monitor Workday's bi-annual release schedule; proactively assess impact of new features and configuration changes on existing implementations.
• Coordinate release testing cycles with business stakeholders — including regression testing, UAT facilitation, and production deployment sign-off.
• Stay current on Workday's product roadmap and recommend process improvements based on newly available functionality.
• Identify opportunities to reduce manual effort, improve data quality, and increase user adoption through platform optimization.

Incident Management & User Support

• Own Tier 2/3 incident resolution across supported Workday HCM modules — diagnosing root causes, implementing fixes, and communicating status to stakeholders.
• Monitor, triage, and resolve support tickets submitted via the incident management system (ServiceNow, JIRA or equivalent).
• Provide timely, high-quality responses to user requests while managing competing priorities across multiple concurrent workstreams.
• Support off-hours maintenance windows or critical incident resolution as needed to minimize system downtime.

Documentation, Training & Mentorship

• Create and maintain thorough documentation for system configurations, business processes, and operational procedures.
• Develop user-facing training materials and deliver training sessions for new or enhanced Workday functionality.
• Mentor junior consultants and contribute to team knowledge-sharing, standards, and best practices.
• Support data validation, test case authoring, system testing, and UAT across project and enhancement initiatives.

Experience & Functional Expertise

• 8+ years of hands-on Workday HCM functional consulting experience, including at least 2 full end-to-end lifecycle implementations.
• Deep expertise across Workday HCM modules: Core HCM, Absence Management, Learning, Payroll Interfaces, Time Tracking, and Business Process Configuration.
• Strong command of Workday's functional architecture, data model, and business process framework.
• Proficiency with Workday reporting tools: standard reports, custom reports, calculated fields, matrix reports, and condition rules.
• Workday HCM certification(s) in one or more functional areas strongly preferred.

This role is designed to support US Eastern Time business hours from India. Candidates must be available during one of the following shifts:

Shift OptionIST HoursET Equivalent

Standard US Shift

2:30 PM – 11:30 PM IST

5:00 AM – 2:00 PM ET

Late Evening US Shift

5:00 PM – 2:00 AM IST

7:30 AM – 4:30 PM ET

Occasional off-hours and weekend availability is expected for planned maintenance windows and critical incident response.

Benefits

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.

• Quarterly Company-Wide Recharge Days

• Flexible Work Environment (Hybrid)

• Peer-based incentive “Cheer” awards

• Tuition Reimbursement Program

To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -

#LI-SL1 #LI-Hybrid

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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