F&B Sales Manager - La Festa Phu Quoc, Curio Collection by Hilton
- Compensation
- Not disclosed
- Location
- Phu Quoc, An Giang, Viet Nam
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 3+ years
- Category
- Sales
- Posted
Skills
Must have
- · Minimum 3–5 years of experience in F&B sales, restaurant sales, or hospitality sales
- · Experience in luxury hotels or high-end restaurants preferred
- · Proven track record of achieving sales targets
- · Fluency in English; additional languages are an advantage
- Key Performance Indicators
- · Restaurant sales revenue vs target
- · Number of new accounts secured
- · Repeat business and client retention
- · Event conversion ratio
- · Guest satisfaction related to sales-driven bookings
- · Reservations conversion rate
- · Response time and accuracy of reservations handling
- · Guest satisfaction related to booking experience
Full description
Sales & Revenue Generation
· Proactively identify and develop new business opportunities for restaurant dining, group bookings, and events
· Drive sales for corporate lunches/dinners, social gatherings, celebrations, and buy-outs
· Manage and grow a portfolio of corporate and individual clients
· Achieve monthly and annual sales targets in line with business plans
· Take full ownership of social events, group dining, private functions, and restaurant buy-outs, actively driving demand and conversion across all food and beverage venues.
· Proactively develop and manage excursion, tour operator, and DMC-driven F&B business, creating structured offers and menus to capture group and leisure traffic.
· Design and implement event-led and group dining packages aligned with seasonal demand, cultural periods, and outlet capacity to maximize revenue and utilization.
· Collaborate closely with Hotel Sales, Concierge, Front Office, and Guest Relations teams to convert in-house guests, groups, and external leads into restaurant dining and events.
· Manage the event and group sales pipeline for restaurants, from lead generation to confirmation and operational handover, ensuring strong conversion, profitability, and guest satisfaction.
Account Management & Partnerships
· Build and maintain strong relationships with key corporate accounts, event planners, and local partners
· Negotiate contracts, menus, and pricing in collaboration with Culinary and Operations teams
· Develop strategic partnerships to increase footfall and brand exposure
Marketing & Brand Positioning
· Work closely with Marketing and F&B teams to promote seasonal offers, promotions, and special events
· Support digital and social media initiatives by contributing sales-driven content and campaigns
· Represent the restaurant(s) at networking events, trade shows, and industry functions
F&D Reservations Management
· Oversee the F&B Reservations team, ensuring efficient handling of all restaurant reservations, group dining inquiries, and special event bookings
· Ensure reservation standards, response times, and guest communication align with brand and service expectations
· Work closely with Restaurant Managers to manage availability, special requests, VIP bookings, and large parties
· Analyze reservation trends, demand patterns, and booking data to support sales strategies and forecasting
· Lead, coach, and develop the F&B Reservations team to deliver consistent service excellence