Facility Maintenance Manager

For over twenty years, Martis Camp has set the standard for extraordinary private community living in the Tahoe region. It’s a place where families and friends come together to enjoy an unmatched mountain lifestyle—surrounded by breathtaking scenery, enriched by world‑class amenities, and grounded in an authentic sense of community.

Nestled in the heart of Truckee, California, Martis Camp features an exceptional collection of amenities, including the iconic Camp Lodge, Family Barn, Beach Shack, Lake Club, Lost Library, and a stunning Tom Fazio–designed golf course. The Club provides a four-season experience with recreation, dining, wellness, and outdoor adventure woven into every aspect of daily life. Martis Camp isn’t just a place to work, it’s a place to belong, contribute, and be part of something truly remarkable.

POSITION SUMMARY:

The Facilities Maintenance Manager is responsible for managing the Facility Maintenance Department to ensure the safe and efficient operability of all Martis Camp facilities, building systems, furniture, fixtures, and equipment, and technology infrastructure in support of the Club’s operations and organizational goals. This role is responsible for the leadership and management of the department.

ESSENTIAL JOB RESPONSIBILITIES: Operations & Facilities Management

• Manage the daily operations of the Facilities Maintenance Department.
• Oversee work order management through Siemens Asset Essentials.
• Coordinate maintenance activities, preventative maintenance programs, seasonal setup and breakdown activities, and support for Club events.
• Collaborate with department leaders to support organizational initiatives and member experience goals.
• Manage contractors, vendors, and maintenance-related projects.
• Maintain asset inventories and support capital repair and replacement planning.

Leadership, Team Management & Employee Development

• Recruit, hire, onboard, develop, coach, and retain Maintenance Ambassadors.
• Conduct performance evaluations and address performance concerns.
• Facilitate daily tailgate meetings, weekly department meetings, and safety discussions.
• Manage department scheduling, payroll review, timekeeping, and workforce planning.
• Serve as a member of the Club Leadership Team and help implement organizational initiatives.

Compliance, Safety & Risk Management

• Oversee pool operations, testing, inspections, and regulatory compliance.
• Ensure compliance with applicable building, environmental, employment, and workplace safety regulations.
• Maintain emergency procedures, safety plans, permits, licenses, and certifications.
• Participate in emergency response planning and incident management.
• Promote a strong safety culture throughout maintenance operations.

Fiscal Management & Budget Administration

• Assist with development and management of departmental budgets.
• Monitor maintenance expenditures and project costs.
• Review invoices, support financial reporting, and ensure alignment with budget expectations.
• Manage vendor contracts, competitive bidding, and purchasing processes.
• Identify opportunities for operational efficiencies and cost savings.

Club wide Support & Continuous Improvement

• Support organizational goals, special projects, and cross-functional initiatives.
• Champion continuous improvement efforts and organizational culture.
• Provide leadership support during special events, emergencies, and operational needs.

Expectations of all Martis Camp Ambassadors

• Consistently embody the spirit of Martis Camp, demonstrate a commitment to The Martis Camp Promise, and model Exceptional Service, Teamwork, Respect, and Recognition, our Core Values.
• Make decisions that support Martis Camp’s company goals to consistently deliver the Martis Camp Experience, be an Employer of Choice, contribute to Environmental Stewardship, and demonstrate Financial Responsibility.
• Substantially contribute to a culture of exceptional service, empowerment, positivity, care, and safety within assigned areas and throughout the organization.
• Engage in ongoing professional development as appropriate to your role and support the development of others.
• Consistently and substantially contribute to a culture of continuous improvement, and the ongoing, incremental achievement of department and organization goals.
• Demonstrate a commitment to teamwork by completing other tasks as assigned or that you identify as necessary to provide for the member experience, support a fellow Ambassador, and/or contribute to the achievement of the organization’s goals.

KNOWLEDGE, SKILLS, AND ABILITIES:Knowledge

• Facilities maintenance operations, building systems, preventative maintenance, and asset management.
• Budget administration, purchasing practices, and vendor management.
• Workplace safety standards, risk management, and regulatory compliance requirements.
• Pool operations, inspections, testing procedures, and related regulations.
• Project coordination, work order management systems, and maintenance planning.

Skills

• Team leadership, coaching, employee development, and performance management.
• Planning, organizing, and prioritizing multiple maintenance projects and operational demands.
• Managing maintenance operations, contractors, vendors, and capital improvement projects.
• Budget monitoring, cost control, and resource allocation.
• Verbal, written, and interpersonal communication with team members, leadership, vendors, and Members.
• Problem-solving, decision-making, and operational planning.

Abilities

• Lead and motivate a high-performing maintenance team in a service-focused environment.
• Foster positive working relationships across departments and with external partners.
• Balance operational priorities while maintaining exceptional service standards.
• Analyze maintenance needs and implement effective, cost-efficient solutions.
• Promote a culture of safety, accountability, continuous improvement, and teamwork.
• Respond effectively to emergencies, changing priorities, and operational challenges.
• Manage multiple projects, deadlines, and competing priorities while maintaining attention to detail.

PREFERRED MINIMUM - EDUCATION, EXPERIENCE, CERTIFICATIONS, AND LICENSES:

• Minimum of three (3) years of relevant technical and management experience.
• Bachelor's degree in a related field or experience more than two (2) times the minimum experience required.
• Advanced beginner and/or competent level skill in a two (2) or more skilled trades -OR- proficient or expert level in one (1) or more skilled trades based on years of paid professional experience.
• Certified Pool Operator Certification required (may be obtained within a negotiated period)
• PC and Microsoft products proficiency
• Valid Driver’s license and a driving history with no infractions that would prevent coverage on company insurance policies.
• Construction Management certification and/or experience from a recognized professional education resource.
• Project Management Certification from a recognized professional education resource.
• Facilities Management Professional (FMP) or Certified Facility Manager (CFM) or certification comparable to these International Facility Management Association (IFMA) certifications.
• Leadership in Energy and Environmental Design Accredited Professional (LEED AP)
• Unpaid experience in skilled trades.

PHYSICAL REQUIREMENTS: (with or without accommodation)

• Ability to grip, carry, and maneuver hand and power tools
• Ability to climb ladders
• Ability to stand/walk for up to 8 hours at a time.
• Ability to bend, twist, and kneel frequently, with or without equipment in hand
• Ability to lift and carry 50 pounds in several forms including boxes, tools, equipment, and materials

WAGE AND BENEFITS: $95-105,000/year, plus competitive benefit package

• Medical, Dental, Vision, Life Insurance
• Dependent Care Flexible Spending Account
• 401K with up to 7% employer match
• Paid Time Off
• Annual Fitness Bonus
• 529 College Saving Account
• Scholarship Opportunities
• One complementary employee meal per day
• Martis Camp gear or uniforms may be provided when required for the position
• Ambassador Recognition Activities and Events
• Work Tango Recognition and Incentive Programs
• Free Ambassador Fitness, Golf & Tennis Clinics (when available)
• Retail Spa and Golf shop discounts
• Other rewards and benefits as listed in the most recent Ambassador Handbook, subject to change.

Martis Camp Club is an equal-opportunity employer